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Kyle Gibson

I do not recommend this facility to future residents or the environment itself is hostile you witness abuse every day just by coming and visiting your family you realize how neglected and mistreated the residents are not just the certified aides but the dietary front office and nurses station is nothing but ignorant and un welcoming staff everyone is completely clueless it's an everyday issue with this rundown nursing home that we're supposed to call home for our family and friends

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Kim Knapp

I went to Westwood hills for rehabilitation after 2 extensive surgeries. I was treated terribly, neglected, I went in and They put my catheter in wrong, denied me my medication, left me on the commode for over an hour with no string to call for help. The lights did not work. My bathroom was always locked. I was hooked to i.v.s, wound vac, catheter etc. I would buzz to have help me to the restroom with machines and a walker. So I made it in there and bled all the way there and back to bed. Since I was there the director of Westwood hills, has quit.They wouldn't come help me. I could go on and on. But I survived 19 days there. I would not send my worst enemy there to Westwood hills in poplar bluff Mo.

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Rita Baker

my family member was here for therapy after spendin time in the hospital and was very weak. when i came he told me his nurse has to use a walker to come change his bandages! he thought another resident had got lost and came in his room…..he said she did not clean his wound right and he had to tell her how to do it like the nurses in the hospital did….. he was so worried hes wound was going to get infected… she is a very nice lady when i spoke with her but I thought this has to be a joke! i was once an CNA so i asked if there was another nurse and they say no but there is a tech that passes all the meds so that nurse only has to do certain things. wat would u do if u needed a nurse fast??… makes me uneasy!!! he was very please wit therapy and they have got him very much stronger!! most of the aids are good but he asked for a shower and didnt get one for days witch i kno they r very busy!!! u can hear them complain on 2nd shifts about theyre job and not having help… just like everywhere the good comes wit the bad ig!

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Tracy Chatat

I love everything about this facility! Staff is friendly physical therapy is absolutely amazing! Nurses are well educated the outside is nice and so is the inside the cleanest and most caring facility I've been to in poplarbluff highly recommend

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Stacy Gordon

Staff is educated. They treat residents like family. Activities are fun for your loved ones. Housekeeping keeps rooms spotless. They never mind to answer my questions. I would highly recommend