PHELPS HEALTH is a Medicare-certified nursing home located in ROLLA, MO. CMS overall rating: 5 out of 5 stars. Google rating: 3.2 out of 5 from 484 reviews. Accepts both Medicare and Medicaid.

PHELPS HEALTH

rolla, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Other

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1000 W TENTH ST

ROLLA, MO

Phelps County

Service Area

This nursing home is located in Phelps County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 4.82 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 7.62 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 40.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
484 reviews
Jadyn Colon

Jadyn Colon

I had my first anatomy scan today, and I truly could not have asked for a better experience. Colleen was the absolute sweetest and made such a meaningful impact on what can be an anxiety filled appointment. From the moment we walked into the room together, she made me feel calm, safe, and genuinely cared for. She was so attentive and thoughtful throughout the entire scan, constantly checking in with me and making sure I was comfortable every step of the way. Her presence alone eased my worries and turned what could have been a stressful moment into a peaceful and reassuring one. Colleen was truly made for this job, and it shows so clearly in the way she cares for her patients and their babies. She is an absolute gem, and I will forever be grateful that she was part of such a special moment in my pregnancy.

Verified Google review
Dennis Green

Dennis Green

Well now, I went in for a kidney stone removal and apart from the very (yes, very) delicate area and nature of the procedure I had a good time. All of the staff I had contact with - admin, pre op, surgical team, post op....everyone - was kind and knowledgeable. Everything was explained to me in a "See Spot run" manner (which I liked and understood), my questions were answered so my layman brain could understand, and everyone was nice. In pre op I was checked in on and asked if I had any wants or needs; not just stuck in a room and ignored. If I have to have something done in the future I will not hesitate to go to Phelps Health first and immediately.

Verified Google review
Andrew Sutton

Andrew Sutton

Went in tonight to be seen after r waiting three hours to be seen I left without being seen. There was a group of kids in the waiting area being very noisy and obnoxious two of them were seen before me and they were part of that crowd. They were also using obscene language that shouldn’t be used in a hospital. I asked the receptionist an estimated time she was friendly but she said “it’s starting to clear up and we are just cleaning the rooms and getting them ready we should be getting you back before midnight”. Will not return to this hospital when it’s this busy again.

Verified Google review
Mary Frazier

Mary Frazier

I went here my first time for anxiety and dizzy spells great hospital but a doctor not so great cause him and 3 doctors Jordan priest and brittany Waterworth couldn't figure out what was wrong claiming multiple things tbh. But the nurses knew what they were doing except one lady who was tall wore purple and black was rude and heard my arm with an IV the day I was there.

Verified Google review
hanna tourville

hanna tourville

I was called prior to our appointment and given specific directions to the hospital and where exactly to go once we arrived to the hospital. We had zero problems navigating with these instructions! They treated my daughter and myself with such respect and explained each and everything they were doing. Even the waiting room staff were extremely polite. They took the time to walk us to the elevators to help get to the next floor that we needed to be on for the next parts of our apt. Everyone in the hallway that were employees said hello or smiled. Everything was labeled explaining the diff departments and rooms with what doctors were where…I would recommend this hospital to anyone based off this experience alone :)

Verified Google review

Reviews from Google Places for PHELPS HEALTH. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.