ATRIUM PLACE HEALTH AND REHABILITATION is a Medicare-certified nursing home located in SAINT LOUIS, MO. CMS overall rating: 1 out of 5 stars. Google rating: 3.5 out of 5 from 47 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in St. Louis County and serves residents in the MO area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
VERTICAL HEALTH SERVICES
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
⚠ Below average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
The staff that took care of our loved one was great. The nurses were responsive every time we asked for something. They are a little short staffed. I am sure it is because of budget reasons. The place is getting some updates which is needed but the care was great. All of the staff care about their patients. They joke around and talk to their patients. Everyone was nice and friendly. I feel some of the reviews forget that it is a nursing home and not a hospital. Tianna and staff was absolutely amazing. She always took time out of her day and answered every question we had.
We have nothing but positive things to say about Atrium. The staff is amazing. They are so willing to help with everything. They have went out of their way to get to know my sister and fulfill her needs and demands. The residents all look out for each other. I couldn't ask for a better experience in such a dreadful time.
If I could give 0 stars I would. The employees treat the patients like crap. My mom was there one day and supposedly passed out while doing occupational therapy. The nurse told me over the phone she was responsive and on her way to the hospital. When I got to the hospital I was told she was never responsive and she had passed away. If anyone has family there or is looking for a place to put their loved ones I would not recommend this trifling place.
I will say staffing is nice and down to earth. But on the downside if your loved one requires close monitoring this is not the place for you. Currently watching my mother's call light go off for 20 minutes. No one has come to see what is needed, if it's an emergency or anything. I go to the nursing station where there is a total of 4 staff behind the nursing station. I inform them she needs changing she stated she has already urinated twice going on her third time and no one has come . One staff member replied, "I am on break." I proceed to ask well who is not on break *silence* .. I walk back to my mother's room grabbed supplies off the cart on my way and changed her myself... we are currently at 40 minutes now and still no staff has not showed up. If you are not capable of helping your family on your own there's no telling how often they're checked on . Day 2: samething takes an average 40 to 50 minutes before you can get anyone to see about a call light. Now her laundry that was sent to be clean less then 24 hours ago is missing. Name and room number was written on the bag as well as her clothes. No one knows anything. My mom is just needing intense therapy please lord direct us to a better facility. I now know why when patients say I was sent to a skilled faculty for therapy but I never ended up going home I only got worse. In this place without supervision that would Def be her story.
I visited the St Louis Place on 11/24/2021. My Sister in Christ is a resident there. I was welcomed at the front door by the receptionist. She provided assistance with the sign in and visitor process. My hands were full so she typed the information for me. I was really impressed with the physical layout of the center. The hub is in the center and the wards extend out from there. The center was clean and no fowl order was detectable. The staff was professional dressed and efficient. I have spoken to MS. Carla Wilson by phone and was happy to meat her personally. I enjoyed my visit. I look forward to revisiting.
Reviews from Google Places for ATRIUM PLACE HEALTH AND REHABILITATION. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.