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mindy shawley

Please do not be fooled by the multiple 5 star reviews. I am sure that each patient experience is different, but if your loved one needs consistent care, please do not take them to Bluebird. The right hand does not know what the left hand is doing. Upon arrival, things seemed ok, but as the day and night progressed, we learned that we had made the wrong decision in coming here. Overall the facility is clean. And about 1/3 of the staff is friendly and helpful. But the quality stops there. Response time is terrible, people are calling for help while staff gathers at the desk looking at their phones, disregarding the needs of the patients. I do not like to leave bad reviews, however I feel it is important for people to know the facts.

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Julie Moody

Just wanted to say we are so happy that Jerome is back working at the facility. He was my daughter's CNA in the past and took excellent care of her. He's extremely kind and a hard worker. And we're also grateful to Jen who has been a big help to my daughter and our family for quite a while. The five stars are for them. I'm not rating the facility.

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Melissa Spates

My loved one overall stay an experience was a pleasant one. Any concern that I or my sister may have had was addressed an taking care of within 24 hours. If we had a question, it was always met with a smile and answered without issue. We were always assured that she would receive the best care. Whenever I called, there was always an answer and someone available to assist when needed. I appreciate that all our concerns were addressed with care and compassion an that the staff did everything to make sure my mom was comfortable and taken care of.

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Joyce Marek

Our experience at Bluebird was very good! There was plenty of staff with lots of care! The rehab side of the building was absolutely beautiful, lovely courtyard to spend time in, and a large well light and recently redone dining room. The whole experience was great!

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AulielRose Gaming

They serve cold food Child portions, My dad has been there since Jan of 2025 we are now in October and They Just now changed his catheder for the first time. Keep in mind this is something that was being changed once a month to twice a month when he was in my home. They have poor excuses for employees who like to be rude, and Threaten to take away the residents belongings like they are children when they dont submit to the disrespect. We have had so many problems out of this home that not only will we be sueing and moving my father out but the state has been contacted More then 3 times now in the 10 months my dad has been there based on their neglect. They only care when they do not get their money at the begining of the month, They get money from my fathers insurance and from his disability they take over 2000 dollars for lackluster neglectful Disrespectful care