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Stacey Wood

The staff is friendly in awesome.Nice environment to be around no negativity , but they need more help for sure

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Laura Ginder

This Nursing home is just as bad as the ones in the city if not even worse. The staff does Not want to work or they hide. The nurseing home might be looking better but, underneath is rotting away. If you need a nice nursing home go toward Kirkwood or down 270 Hwy. They are all Nice. Please don't waste your time here or near the city!!!!

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Dawn Ritter

My mother was at this facility for almost a year and I am sad to say that her care and neglect was extremely concerning. Unfortunately when you don't have a lot of financial support and you are relying on help from the state you are not given much of a choice on where to go so for financial reasons and no other options this is where she ended up. This facility is undergoing renovations but gives you a false sense of what to expect. It is beautiful when you enter and the gets worse the farther you get. Old disgusting and falling apart is what you get A homey and welcoming environment is the last thing you receive here. The rooms are old and filthy broken up blinds. The urine smell is so bad that I often had to take my mother outside just to visit. I have had countless sleepless nights worrying about her care and safety as I witnessed many disturbing things over her entire stay here. I have seen the most appalling behavior with the staff here the very people I was trusting to care for her. Most of my visits would entail watching the staff hang out at the nurses station while residents were left to fend for themselves. My mother was unable to walk sit up and sometimes not even able to lift her head off the pillow. I would ask staff for basic needs for her and would be addressed with a hateful attitude. They even would talk about me when I visited because I would insist that her needs be met. There is no help with grooming or eating so if they say they do it is false. The laundry situation is just ridiculous. I spent hundreds of dollars on clothing and every weekend I came they would be missing until she had no clothes left. She was even taken outside by staff with a sheet thrown over her...just wow really! Everything I brought to her weekly would be gone when I returned the next week. Her birthday presents I brought her were even stolen. What I have to say to the staff that steals from the elderly that can't fend for themselves is that there is a special kind of hell reserved just for you. When she passed and I was cleaning out her room not one staff member even acknowledged me or gave any words of sympathy. She meant everything to her family that loved her and it disgusts me to think I left her in the care of people who couldn't offer any words that she mattered. Not one person from this facility reached out to me. Her balance is paid in full even though the amount stolen from her far outweighed any balance. If this facility passes inspection and this is what Missouri thinks is acceptable care for the elderly than that is very alarming.

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Christina Clark

I'd give it zero stars if I could. My dad died after being a resident less than a year there. According to them, as passed on by the paramedics, he was completely fine and had just fallen. That's absolutely impossible. My dad was in the ICU and on a ventilator within hours of arriving at the ER and he died just over a week later. They never called to offer condolences. No card. No acknowledgement that he passed. Things were constantly stolen from his room when he was there. They lost his shoes, jeans, favorite sweatshirt....I once saw someone who works there sleeping at the desk. Poop smeared on walls and filthy conditions. The ER ended up reporting them. Just stay away if you can. They're overworked, some of them just don't care and some of them are a combination of the two. Do everything you can to keep your loved ones out of here. The people who do care are few and far between. Those people are lovely but there aren't many of them. Edit: I can't respond to them on here but my mother spoke to Cindy or "Cynthia" regularly for my dad's entire stay and immediately after he passed. And, after my dad died, she did NOT offer condolences. She just wanted to know if we were going to get the stuff of his left behind when we cleaned his room out ourselves (that was our choice) Somehow, Cindy, NOT Cynthia, loses checks and overcharges. She's absolutely unbelievable and completely incompetent.

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Terrible. Summer of 2023, power went out, they had no generators, elevator did not work.. what a nightmare. Could not get my parent out, he was wheelchair bound on an upper level. Staff and admin are dishonest, terrible people.. facilitated and exacerbated family problems. Wanted to report officially, but when you're already stressed to the max caring for family, there's very little mental, emotional energy or time left. You may have to send your loved one here due to terror of the healthcare system with very little choice but try to avoid it. And if you can't avoid, be very diligent, watchful and document everything.