ESTATES OF SPANISH LAKE, THE is a Medicare-certified nursing home located in SAINT LOUIS, MO. CMS overall rating: 1 out of 5 stars. Google rating: 2.6 out of 5 from 26 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in St. Louis County and serves residents in the MO area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
⚠ Below average (higher is better)
⚠ Below average (higher is better)
⚠ Above average (lower is better)
No stars so much theft I had someone call me and said there was a baby shower and wanted me to cash app her300$from my brother's account said he told her to do it smh
Do not bring your loved ones here. I would give zero stars if I could. My mother was only here for about a year. Came here in good health. A month ago she was taken to ER and they never notified us. She was clearly neglected and I blame them for my mother's death. On top of that, they either stole or threw away her personal belongings while she was in the hospital. Also have tried calling the caseworker Marlon several times for weeks. Very hard to get a hold of. And I don't know what the issue is but he lies. We have asked multiple times to send a referral of another love one of ours to another facility and we have been told several times by the other facility that they still have not received the referral. Whatever you do, stay away from here.
Horrible establishment. Can’t believe they haven’t been shut down honestly! Rodent’s everywhere in the places where the residents eat and sleep. Random medications laying around on the floor. My mom fell multiple times hit her head one of the times with bruises everywhere and was not taken to the hospital to be checked out for a head injury. They didn’t help her eat as a result causing her to lose 50lbs being there. There are a few nurses who were sweet and helpful but that doesn’t make up for the damage done. The social workers there are of no help whatsoever and isn’t that what they are there to do is help people??? Warning DO NOT bring your loved ones here!!! It’s a sad excuse for a place that is supposed to be there for the elderly, disabled and vulnerable people. It’s disgraceful!!!
I have a friend staying here who needs help. She is not receiving the care she needs. I called to speak to a patient advocate and they do not have one. I asked for a social worker and I was told the social worker would be on site in four days. I was told to call back then. Her foot is extremely swollen and not being wrapped or elevated and she is being made to stand on it in order to get her smoke break. This doesn’t seem right but no one can visit now with Covid 19. Who is checking in on our loved ones. These facilities are way understaffed and loved ones are not receiving adequate care.
Every nursing home has its faults. Some days are short staffed, some employees care more than others. But I can tell you without a doubt, that the people here care. My dad just passed on, but spent over a year and a half at this facility. In the memory care unit where he lived, my family became close to many employees who obviously love their job and care a great deal for the residents. Gine’ is one of those Amazing people. She truly enjoys her job and it shows. She called us after dad died to see how we were doing . I thank each Employee who touched our lives and took such good care of my dad.
Reviews from Google Places for ESTATES OF SPANISH LAKE, THE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.