HIDDEN LAKE HEALTH CARE CENTER is a Medicare-certified nursing home located in SAINT LOUIS, MO. CMS overall rating: 1 out of 5 stars. Google rating: 2.4 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

HIDDEN LAKE HEALTH CARE CENTER

saint louis, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11728 HIDDEN LAKE DRIVE

SAINT LOUIS, MO

St. Louis County

Service Area

This nursing home is located in St. Louis County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.30 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.98 / Industry Avg: 2.5

✓ Above average (higher is better)

Google Reviews

2.4
16 reviews
Toni

Toni

DO NOT put your loved one in this facility! My Aunt is searching for a new apartment facility as this place has not maintained adequate cooling and heating for her on the independent living side. It’s been over a year and she has contacted management and maintenance many times for assistance and nothing has been resolved!! They deserve NO stars, but Google made me select 1. To continue to treat an elderly in that manner is pure neglect!!

Verified Google review
Paulie & Saphira

Paulie & Saphira

Now look, I spent approx 3 hours in the facility just tonight. I spent another several hours in the facility a couple months ago. Here's what I experienced, I saw a very quiet facility where residents appeared happy, clean, fed. Many residents were socializing after dinner with friends. Nurses were smiling and very hospitable. I saw a young man with a spray bottle of glass cleaner and towels walking towards me, he smiled asked me how I was doing like he genuinely cared, he was wondering all the glass he could find and then would step back and view whatever he cleaned from a different view making sure it wasn't streaked. Who does that? That's quality workmanship! For those families who have loved ones there , from what I saw you've done good entrusting them with their care. Keep up the good work.

Verified Google review
Martina Hickman

Martina Hickman

This facility is horrible do not bring your family member here, they have mold, water leaks, they Do not feed the residents proper meals, my sister always had to bring my dad something to eat, one night they gave him salad and bread. They neglect residents, my dad was on a hall with mold they moved all the residents but him, and he was left on that hall for weeks until my sister took him out of there. Not a good place at all

Verified Google review
DONNA SHERROD

DONNA SHERROD

It doesn't smell like urine. The staff seem so nice and courteous. My sister is being well taking care of in a good way. The building is always clean. This is my sister Sydney.

Verified Google review
Jennifer Williams

Jennifer Williams

My experience was great today for the first day of my mom at the rehab! Everyone was attentive and doing their job! The experience was a lot different from when she went to Christening Northeast extended care! All personnel were wonderful!

Verified Google review

Reviews from Google Places for HIDDEN LAKE HEALTH CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.