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Brian Williams

My elderly mother was here. A few of the nurses, nurses aids cared, but for the most part, the staff did not. They didn't have a phone in her room when she arrived, and when they did put a phone in the room, it was a small phone that was difficult for elderly people. My Mom was just coming out of a stay at a hospital, and was here for a short time. My sister asked for a guardrail to be placed on the bed, and the staff said they would, but then they never did. The clock in her room had stopped, needed a new battery. We asked multiple times for them to fix that, and they never did. Doctor had ordered 2 hours of physical therapy a day, and they gave her about 8 minutes. When we visited, we saw lying on the floor medications that she was supposed to take. One day when I visited, my Mom was upset that a nurses aid was very rude to her a moment earlier. As I walked around the area where my Mom was, I saw a lot of staff just surfing on their personal cell phones. Worst, probably, is that they plopped food down in front of her, and didn't care one bit if she ate or not. Only reason they're getting a 2 star instead of a 1 star rating is because there were a couple of halfway decent nurses and nurses aids who cared a little bit.

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Kerry Geiger

Our mom was at Lansdowne. She had a hard time adjusting at first. The staff was so patient with her. She felt like she had poop that really loved her there. It's very clean and they provide excellent care for their patients. If I had to do it again, I would do the same thing.

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Queen Esther

I do not know how this place stays in business! This place is horrible!!! I DON'T KNOW WHY MIKE COLUMBO OF FOX2 NEWS HASN'T BEEN CALLED. This is the worst facility I've ever been to. No one is there to open the door for you. The staff is incompetent and RUDE!!!! They could care less about your loved ones. And obviously the owner of this facility don't care either. With all the legitimate complaints, nothing is being done. This place can fool you, because on the surface it looks decent, clean etc. But oh my goodness stay a while and watch how they treat your loved one. The staff is not attentive to the residents, they don’t help those that need assistance eating, neither do they turn those with bed sores. I am definitely writing a letter to report elder abuse & neglect.

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Lisa Wright

If you care about your family members a little bit PLEASE DO NOT bring your love one here. This place suck! They don't check on the patients for hours and hours at a time. Dont clean the patients up, not even wash their face. This is a poor excuse for a nursing home! I wouldn't bring a pet roach here!! This place needs to be shut down or need new workers.

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Janice Hall

This place came highly recommended so I was excited thinking I going to get top care like I received from STL and I mean top notch care form all employees there. I haven’t been here 24 hours and the two horrible staff members that I have come in contact with has been rude unprofessional the man literally bust in my room & said “what you want your light on” I replied excuse well your light is I just asked for my nurse. This place isn’t for me I going to be trying to get the hell away from here too old to be going to jail cause I refuse to be disrespected. I’m not gonna disrespect you cause I need your help to help me get better