C

Christy Hicks

The staff itself took good care of my mom; however, the therapy portion of her stay was a joke. They didn't even get serious with working with her until she'd been there well over a week, and that was only after my dad got upset and had a conversation with them. And upon her discharge, the doctor that oversees the patients did not sign the orders for my non-mobile mother with severe dementia to have home healthcare, so my elderly, disabled father was left to care for her by himself. That is neglectful at best. I would not recommend this facility.

M

Mel A

After reading all of the positive reviews we were very comfortable that this was going to be a good stay for our mom. It is clean and nice inside. My issues were with horrible communication by everyone assisting our mother. We asked for and did not receive any communication and had to chase down every update. Not one time was I able to speak to the Doctor Who was supposedly treating our mother. Apparently they visit once a week. If you need rehab services I would look elsewhere as it doesn’t seem to be the priority. One positive was the nurses. They did seem to take good care of her and actually care about her health. I don’t typically leave poor reviews but I think it’s important in this case.

D

Debbie P.

The Manor at Elfindale provided the best possible care for my mother. I knew before she moved in that it was an exceptional care facility, but I found out just how good it really is—and how kind and caring the staff and administrators really are—once she moved in and I was there multiple times daily. In addition to excellent care, the outdoor settings are fabulous and provide a wonderful place to take your loved one outside to enjoy the view. I am happy to give The Manor at Elfindale the highest possible rating.

C

Connie Doolen

My husband received care in the short term rehabilitation section of The Manor recently. I could not have asked for a better place for him to receive the care he needed. The staff is responsive, caring, professional, and approachable in every aspect. The therapists are amazing and really know how to customize treatment plans for each patient. Everyone from administration to the nursing and nursing assistants to even the cleaning staff took time to acknowledge and treat both my husband and me with dignity and respect at all times. I very highly recommend The Manor. Thank you, everyone!

S

Susan Jackson

My wife has been in the memory care unit at the Manor at Elfindale for three months. They take excellent care of her. Their compassion and love for their residents is obvious in all their interactions. I’m with them for several hours every day. They make every effort to be sure the residents are comfortable and feel at home. I’m very glad the love of my life is there.