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Theresa Domanski

I am currently a patient here. I have had the best physical therapy and ot therapy. Johanna and Tracy are amazing. So are the other therapist. Keep it up guys

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Klarissa Richardson

As a caseworker, I was completely taken aback during my first visit to this facility a few days ago. Upon arrival, I was greeted by the front desk receptionist, who was kind, professional, and helpful. After being directed to proceed through a secured door, I observed a client in a wheelchair struggling to open the door for several minutes while staff members looked on. I stepped in to assist by holding the door open. Shortly thereafter, we were approached by Chuck DeWitt, who identified himself as the head of Human Resources. His demeanor was immediately unprofessional, demeaning, and condescending. He raised his voice at the client, stating, “Didn’t I tell you to wait up front?” despite the fact that we had followed the receptionist’s directions. Mr. DeWitt then proceeded to speak to both the client and myself in a dismissive and disrespectful manner and explicitly stated that he was not acknowledging me, treating me as though I were not present. This conduct was shocking, inappropriate, and unacceptable under any circumstances—particularly in a setting intended to serve vulnerable individuals. What makes this interaction especially concerning is that the client was simply requesting documentation to assist with obtaining food for their children. No individual seeking basic support services should be subjected to hostility, humiliation, or disregard.

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Rhonda McMillan

If I could give a zero or below I would. Please don't take your loved ones here. I will say the physical therapy staff were kind and helpful. No complaints there but the rest of the staff are awful! From leaving my client on the commode or in a wheelchair way to long to not answering the call button, lack of any kind of care, not administering needed medication, no shower for over 30 days!!! I've walked up the sidewalk to the building smelling marijuana and smelled in the building. My client had a broken bed and wheelchair, they ran out of clean linens and sheets. This place is horrible and should be inspected or shut down. I witnessed extreme neglect and lack of professionalism.

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Kevin

Spring valley Rehabilitation center is one of the best places to go to have rehabilitation done. The facility is clean and employees are very helpful. If I had to go back to a facility l would give them my first choice.

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Brittany Gardner

My mom was at Spring Valley for therapy and they treated her wonderfully. She had a bit of a rough start, but she can be kind of a curmudgeon at times and wasn't excited about going to rehab to begin with, but she really warmed up to the staff and the other people there and they ended up really bonding with her too. The place is clean, very bright, and well decorated. They had several activities daily and happy hour every Friday and she REALLY enjoyed that and getting to know everyone there. And I cannot say enough about the therapy that she received. They worked with her for several hours a day and told me that they were getting her strong enough so that she would be successful and independent when she returned home, and that she was. It is amazing to see her thriving back at home and I know this would not have been possible without all of the hard work that she and the staff put in towards her rehabilitation. No place is perfect, but everyone there was really working to benefit her and I am so grateful for them. I would recommend this place to anyone looking for positive results.