SPRINGFIELD VILLA is a Medicare-certified nursing home located in SPRINGFIELD, MO. CMS overall rating: 1 out of 5 stars. Google rating: 2.7 out of 5 from 42 reviews. Accepts both Medicare and Medicaid.

SPRINGFIELD VILLA

springfield, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1100 EAST MONTCLAIR

SPRINGFIELD, MO

Greene County

Service Area

This nursing home is located in Greene County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

JAMES & JUDY LINCOLN

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.18 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.92 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.7
42 reviews
Lindalonsford Lonsford

Lindalonsford Lonsford

This place is not for human this place had lady get spider bit twice om hand on leg told them and waited so long she had toxic in her blood end up in hospital come out they was cutting both places to keep drainING then some women in room with her she keeps room dark door shut but back to the sick one she wonted to go out and they got her to edge of bed causedr order with leg put in chair well they left her on edge bed left she fell off bed to floor between bed and night stand broke rib about 7 days the nurse called 2 nurse practices, don't call ems nurse their check vital and sugar sent to wont to be dr. Still no dr final had picture taken sent to him she was shaking cold and man in snacks called he lost job she lost 2 units blood ems had to shock her 3 to 5 times she was in wcicu for 8 days they said no changes family had to do somethingthe family went to get her stuff and they had bed fix her stuff on table to put in suite case and trash bags. Family went to hospital next day they put her in hospice to pass away and they give family 2 address come to find out they have hospice their. Family said no they put family out so they called cops and adult abuse and when copes got reports from room mate when she been their and bruises where they put her in shower with hot water got 2nd degrees burns emssaid they didn't put sheets on bed no pillows and just cox hospital gown on they kept their sheet and pillow out of ems and no family allowedon grounds the woman and man in his office on couch till other Main man and wife of other man she went in to see why he was not home but I ask congress senators and dc to help these people pray for that family and they shut that place down ... November? To December 2025

Verified Google review
Brandie Carter

Brandie Carter

This place needs shut down immediately. The level of neglect is appalling. I have worked in healthcare for a long time and I’ve never seen anything so bad. Visited a patient there, she had been there for several days. Her teeth hadn’t been brushed, clothes were filthy and not even her clothes. Her sheets and blanket was covered in something I’m not even sure what it was. They had her over medicated with nothing to eat or drink. Bruises all over her. Staff standing around and gossiping instead of taking care of the patients left sitting in the hallway or roaming around. Absolutely disgusted by this establishment.

Verified Google review
Whitney Reynolds

Whitney Reynolds

My father, Mike, was just here for a brief stay. He had pancreatic cancer and was in his final days when he arrived. Every request I made was heard and the staff acted quickly. There were so many ladies and a couple gentlemen who treated him with much respect and kept him clean and tried to make sure he left this world with dignity and grace. The most heartbreaking time in my life was made a lot easier by the care he received here. Everyone from the aides, nurses, to front office did a wonderful job caring for him. The staff accomodated for me to stay overnight with my dad, which was beyond appreciated. I cannot thank this staff enough for all they did. They were in the room with me when he passed, hugged me, cried with me, and expressed their sympathy to me and my family. I would highly recommend this facility for the caring hearts that will take care of your loved one. ❤️

Verified Google review
Brandon Palmer

Brandon Palmer

The incompetence of the staff at this place is astounding. My grandma has dementia so it is hard to find a place that has a memory unit to take care of her. We moved her in to this place with the hopes that she could remain close to family. Little did we know what was to come. She had a medical emergency and instead of caring for her she was placed in her bed and left there. We were not notified about this incident either. It was just by chance that someone stopped in to see her the next morning and found her in a terrible state. When the staff was questioned about what was going on with her they claimed to not know but were just about to check on her at 10 in the morning. The incident took place the night before. So we made them call an ambulance and take her to the hospital. While being taken to the hospital the staff was mocking the fact that we wanted her taken to the hospital. Turns out she had Covid and pneumonia so thankfully we did have her taken in. I don’t even want to think about what would have happened if our family member hadn’t stopped by. Needless to say we were less than pleased so we set an appointment with the administrator to discuss what had happened. The administrator Clint met with us and we quickly figured out where the problem started from. In my opinion he was incredibly rude and condescending along with incompetent and uninformed as to what happens in his own facility. We were told that steps had been taken to prevent this from happening again and that the person responsible had been addressed. However when we started questioning him about the incident he didn’t have any information about what had happened. We asked him if they had cameras which her said yes. I then asked him if he had reviewed the camera footage which he said he hadn’t. How do you take steps to prevent an incident that you don’t have any idea what even happened. From my perspective he just want us to go away and not bother him anymore. I fear for the other tenants of this place and what they might be going through that isn’t being reported to their families. I hope that changes can be made there before it’s too late.

Verified Google review
Bonnie Dill

Bonnie Dill

My mother spent 3 days here. Nursing staff was very unprofessional and incompetent. Mother never received a bath, hair wash, teeth cleaning or had her clothing change. She had a medical emergency and I was not notified. 12 hours later a family member visited and found her very ill and called me. I had her immediately transfered to hospital. Turns out she had covid and pneumonia . Clint the administrator does not have residents as a priority! He is arrogant and aggressive. The only caring person I met in that place was the social worker.

Verified Google review

Reviews from Google Places for SPRINGFIELD VILLA. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.