GARDEN VIEW CARE CENTER AT DOUGHERTY FERRY is a Medicare-certified nursing home located in VALLEY PARK, MO. CMS overall rating: 3 out of 5 stars. Google rating: 4.2 out of 5 from 43 reviews. Accepts both Medicare and Medicaid.

GARDEN VIEW CARE CENTER AT DOUGHERTY FERRY

valley park, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

13612 BIG BEND ROAD

VALLEY PARK, MO

St. Louis County

Service Area

This nursing home is located in St. Louis County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 5.61 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 34.4% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.2
43 reviews
Farrell R. Clancy

Farrell R. Clancy

Garden View Care Center of Dougherty Ferry has been a significant improvement for my mom, and our experience over the past two and a half months has been very positive overall. What stands out most is the level of communication and proactive care. The nursing staff is in constant contact with me regarding my mom’s health, and the doctor is extremely responsive. One recent example really reflects their level of care: when my mom developed a low-grade fever, the nurse contacted me right away, appropriate testing was initiated and the doctor came to see her promptly. That kind of attentiveness and quick action provides real peace of mind. I also want to give a special shout-out to Patrick, the night receptionist. He is consistently friendly, welcoming and genuinely kind. He has a way of making you feel comfortable and at ease the moment you walk in. Patrick's warmth and positivity make a real difference, and he is truly a standout employee. Overall, I’m very pleased with the care, communication and professionalism at Garden View. While no place is perfect, this facility has earned my trust and appreciation, and I’m grateful my mom is in their care.

Verified Google review
cristina Broeker

cristina Broeker

TERRIBLE! Garden View Care Center is the absolute worst! My mom was there rehab for a broken hip and arm. Terrible therapy! They weren’t even focusing on her needs. All they were doing was having her throw stuffed animals in a basket and playing a memory game. The staff was verbally and emotionally abusing her. Making her feel bullied and intimidated to ask for help. One tech not wanting to do her job was telling her she’s drinking too much water and that’s why she had to go to the bathroom all the time. Another worker told her just to wheel herself into the bathroom and go herself. Others come in yelling and irritated. In the morning the tech comes in a yanks her out of bed whether she is awake or not. About killing my mom in pain. And in reply they say “I’m just doing my job”. They took away her rescue inhaler (other skilled nursing facilities never did that) and when she called needing help it could take two hours before anyone came. This leading to having accidents and needing help cleaned up which made the staff more hostile. My mom’s anxiety was through the roof she began needing full time oxygen. Something she typically doesn’t need. The rooms are not private her roommate screamed in pain all night keeping her awake. And she had no chair to sit in except the wheel chair. Other facilities always provided nice private rooms with lift chairs. Out of desperation we ended up transferring her to get her out of such a toxic environment. Beware! This place disguises itself with all these awards and good reviews. All I can say is shame on you for such misrepresentation!!

Verified Google review
Ted Juen

Ted Juen

The Garden View Care Center on Dougherty Ferry in Valley Park, MO is the absolute best nursing care facility my family has ever experienced. My father-in-law was there for several weeks and passed there. The employees, including the receptionists, social workers, nurses and care givers, were all very friendly, warm, supportive and caring. Towards the end, one worker brought in beverages and snacks while we held our vigil. One of the receptionists made sure that the beverage center in the lobby was available over night. The nurses, social workers, and care givers were responsive and took time to explain things and answer questions. In addition, the facility was always immaculate and orderly. They also provide a variety of activities for the patients. If you are in need of such a facility, our family would highly recommend this Garden View Care Center. You will be happy with the choice.

Verified Google review
Randy Drilingas

Randy Drilingas

My father had been in and out of nursing homes for rehab for a year and a half before the time came for him to finally go into a home. We weren't sure what to expect with Gardenview but it was above and beyond our expectations. They have a great staff from the nurses, to the activity director, to the DJ, to those in the business office, all were more than great. I cannot speak negatively about anyone we met there. I highly recommend Gardenview for anyone needing care for their loved one.

Verified Google review
Kelly Strobel

Kelly Strobel

Thank you to the staff and nurses at Garden View of Dougherty Ferry Road. My dad has been in your care for over a year and my family has been so pleased with the level of care you have shown for our Dad. Garden View treats the residents with respect, care, and compassion. They have taken my dad’s interests into account and go out of their way to make him feel loved and part of the community. Everyone at Garden View greets my dad with a smile and takes the time to talk to him about his day from the receptionist, to the dining room staff, to the health care workers. During the pandemic, Garden View has gone above and beyond communicating with the family on how our father has been doing on a daily basis. The staff gets to know not only the residents, but the family members and make it part of their practice to ensure everyone feels safe, cared for and welcome. Thank you!

Verified Google review

Reviews from Google Places for GARDEN VIEW CARE CENTER AT DOUGHERTY FERRY. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.