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Linda DeSmet

Our loved one went to the community for short term rehab but has stayed. While the community is old and lacking aesthetically, the staff have been very kind, caring and respectful. Our loved one says the P.A." has the best bedside manner." "He listens and treats me with dignity". The social worker, Director of Nursing, aides and med techs have all been helpful. The dining room has been accommodating when our loved one didn't like the food on the menu. His room is neat and clean. He is treated as a person with a "story" rather than just a patient.

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Christy Schneider

If I could give zero stars I would. 10 out of 10 do NOT recommend. My mother got moved to this facility by the hospital in March and it has been a nightmare since the beginning. From lack of staff, to her items being lost and stolen, from the kitchen never getting an order right, to lack of communication with the higher ups including the administrator. It took 4 months of me questioning and asking for her walker to be found. Then her very nice and expensive cushion for her wheelchair went missing, and has yet to be found. Also, she is wheelchair bound so this is important. Laundry is a reoccurring issue as several items have gone missing, including her quilt which is literally one of a kind made by her mom. Why have so many things gone missing? They say there is lack of space in the room my mom stays in, so her wheelchair has to be stored where all the equipment for the facility is store? In open areas where anybody could mess with it and have! I never heard or seen that one before and I have prior elderly care experience, as well as know a lot of people with experience. Residents items are supposed to be stored in their room. The most disappointing thing is the fact a nurse will come and turn the call light off and say someone will be in shortly then hours and hours go by.. can you imagine sitting in your own waste for that long.!?! Sometimes even taking 45 plus minutes to even come in to check on her, this I have witnessed in person and several other time while we are on the phone. There is a particular aide Carmen that has personally told my mom she wasn't doing what she asked and has walked away from my mom. As well, my mom has not been showered regularly since she has been here either. We have had care plan meetings, I have expressed my concerns with the administrator, the DON, and the social worker. My concerns were not acknowledged, they were blatantly dismissed. Not only that but it most certainly felt like they were trying to push my mom on to hospice, talking about her mortality scores was showing 3 months...yet it's been 6 months. They were not informative or helpful in the process of figuring out the process for hospice and all the medical thi is that would happen and the steps needed to take and in which order to take them. It's been so hard fi ding a new facility and if I had the money she would have been home with me a long time ago. Finally found a new place and I hope and pray it is absolutely nothing like this place. I would run and hide, do NOT take your loved one here.

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Annelise Boes

Aegis Hospice was exactly what we were looking for when my family needed hospice care for our mom. We initially chose Aegis because of its convenient location close to all of her children, but it turned out to be so much more than that. Before Aegis, we had tried a couple of other rehabilitation centers. While those places appeared beautiful and clean in photos, the actual care was disappointing and, frankly, awful. We were losing hope that we’d find a place that could provide the care and compassion our mom deserved. From the moment we walked into Aegis, we were greeted by warm and friendly staff who made us feel welcome. The nurses went above and beyond to ensure my mom’s comfort and dignity during her final days. Although she was only at Aegis for a couple of weeks before she passed, the care she received left a lasting impression on our family. I was there every day and saw how the staff took the time to make sure she was comfortable, always tucked in, and treated with so much respect. They truly went the extra mile in every way. We are incredibly grateful for the compassionate and attentive care my mom received at Aegis. I highly recommend them to anyone searching for hospice care for a loved one.

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Tracie Sanderlin

This is a very hard review to write. My dad spent his final days here. He was VERY well tended to. All the staff was so loving and patient with him. He was there for 4 months while on Hospice. They worked with our hospice company to make sure he was as comfortable as can be. They were patient with us as a family as well. The facility is nestled in the middle of a secluded wooded environment so he got to watch the wildlife from his window. They even made sure his Cardinal Baseball was on the TV every day. It was always clean and didn't have that "old folks home" smell. The director, Jake, was so very calming and did everything in his power to help my dad and us when we needed him. I'm crying as I write this. Thank you for making my dad's last few months dignified.

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Jessica Erhart

Such a beautiful building and great atmosphere. Very family oriented and welcoming team. Aegis is a great place for your family member to stay short term or long term!