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Ashlyn

Went into this facility to make a quick delivery, was greeted with misinformation about where to take my delivery by the receptionist. Another worker redirected me back to the reception desk, which is where I was originally instructed to drop off. During drop off, the receptionist flipped out saying I wasn't allowed to drop off there because "that's not her job" to allow me to make a delivery? To the place I was instructed to? Isn't the receptionist is quite literally suppose to accept deliveries? She had me set the items on a decorative table not 1ft away from the reception desk instead. Because she couldn't be bothered to do her job (which entailed the bare minimum of allowing the item to sit atop her desk for 1-2 minutes). Very rude interaction. I've tried finding a name or email of someone to contact to inform them of how people are being greeted when they walk into their facility, just trying to do their own jobs, but I can't find any contact info other than the reception desk phone number. Not a good look for this facility as a whole.

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Leah H

They seem to over medicate and even if you inform the staff multiple times to various people and different people voice this concern nothing is done. We checked my mother in on a Thursday and she died 5 days later. Careful placing your loved ones in their care.

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Penny Hotzel

My brother has been a resident there since Feb. 2025. I can’t say enough good things about the facility, and the staff they are great. My brother has been very happy there, he has made friends with many of the residents and also staff,they all look out for each other. They have care conferences every three months. Resident council meetings,also family counsel meetings. So if you have any complaints go to these meetings they are very interested in what you have to say and strive to correct things if at all possible.

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Bill Perkins

I was admitted here for rehab what is called Functional neurological disorder which is the same symptoms as a stroke without having a stroke. They are also leaning towards Parkinsons disease because I have all the symptoms of it. The medication part of this place is very horrible. I have a pain contract from previous problems and I’m supposed to get my meds every 4 hrs which to them is anywhere between 4 to 8 hrs not just 4 hrs. They have ran out of my pain meds and I had to go without for about 16 hrs. I have 1 pill left right now and the new prescription is supposed to be here today but there is no guarantee that it will be here. I push my call button for the nurse and it takes anywhere from 20 minutes up to an hour for someone to come see what you need. I would never send anyone to this facility ever. I’m trying to get a transfer to another facility that deals with my problem specifically that is a specialized therapy hospital but not sure if my insurance will cover it. If they don’t I will be checking myself out of here and just going home where my wife and children can help me more that these guys do. It’s not what I want to do but I’m afraid of something happening and I push the light for help and get nothing for who knows how long. I have issues with blacking out.

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Mary Ellen Dilling

Skyline heights was such a wonderful experience while I was staying here. The cnas were amazing to help me when I needed and the therapy team was great with my cares. The place loves to compliment and teach me and I love it! The place was has amazing cheerleaders to encourage you to progress!