D

Dan Rice

In December, I Santa Claus, was asked to come to your facility for a Christmas party. The residents and staff were very welcoming. The party was so much fun. I hope to return next year. The facility is very well kept and the residents and staff all seemed to be enjoying themselves.

D

Dave Christianson

Best ever, physical therapy guy's are the best. The administrator works hard and does anything and everything to help, from picking up branches after a storm to holding a door so a wheelchair can get through. The DON and ADON make sure the residents are taken care of and do not tolerate any type of mistreatment.

B

Bickford Senior Living

Emerald Brookside worked hard to create and home like environment where residents can get excellent care and rehab. The staff communicated well with our family and was able to get our resident through rehab Ns back to our community.

J

Jamie Smyth

Hey my name is Jamie Butler. I had gotten a broken hip and I went here for recovery. I must say that station 6 has the most incredible staff. Darlene and Cindy work hard and stay in sync. They made me feel seen feel heard. They are so good to the other residents in station 6 also. If I could give a 100 stars I would. Also Ashley and the social services crew are wonderful people. They made me comfortable to be able to voice my concerns. Ashley went out of her way to check on me. Oh and they also helped me get a Star Tran bus pass. I have no way to get to the store and run other errands, like Doctor appointments or to the pharmacy. I'm so thankful for their help. I had physical therapy and occupational therapy while I was there and Zach, Meredith and Jenn were the sweetest people. They have such a beautiful spirit.. Also Zach stays positive and always has a smile on his face. Ok now Reese,he is the activity director and he always has a good vibe. Everytime we pass each other in the hallway he's so funny and he also has a smile on his face. I just want to say this...I am incredibly blessed that I met these people.Oh last but not least CJ has such a kind and beautiful soul. He was willing to help me with whatever I needed. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ I also want to let y'all know that Joyce and Rose are the sweetest and they also deserve a shout out. They work station 6 also in the evening. Those 2 have beautiful hearts and went above and beyond to make sure that I was comfortable. They always came to my room with a beautiful smile on their faces. I have never encountered such a amazing group of people that actually care and are sincere about helping me with any concerns that I had. All the names that I have mentioned, I want y'all to know that I love y'all and thank y'all for listening and helping me with whatever I needed. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

M

Mr La

I am having a great experience here at Emerald Brookside. The facility is clean and the decor is really on the elegant side. The therapy gym was very nice and had most all of the needed equipment. My physical and occupational therapists, Zach, Rikki, and Jennifer were very skilled and after two weeks I am very much stronger and confident than when I entered. Nursing was excellent. I had just one issue with a nurse who said she was not able to get me out of bed, when I requested, but after I brought that situation up to management, it was corrected the next day. The other nurses were terrific, in particular Sara and Fe. They were hard working, knowledgeable, and pleasant. The aides were very good as well, especially Joyce. The only real negative was the food, which I would rate 1 out of 5. A note to the chef: be careful with your seasoning, some dishes were over seasoned and some under. And please never put garlic in the Cole slaw again. Thanks to a very good administrator, Paige, who has put a really goof team together.