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Kevin Van Buren

I would not take my enemy to this nursing home the first night there he got up and fell down. They never cleaned his room the entire two weeks he was there. They changed his bedding once and on one day we showed up and there’s feces all over the floor, he said he Told the staff an hour ago so I called the staff come in. I said that needs to be cleaned up she says do you want me to help call housekeeping or what I said I don’t know somebody just to clean that up two hours later I had to go to the manager’s office and complain to get it cleaned up. Do not take your loved one to this place.

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Janet Snyder

Please do not send anyone you care about to this facility. Mom had to go somewhere as hospital's kick you out to finish antibiotics in places like these. It is a nightmare. I had to tell them to call an ambulance twice for my mom as they were oblivious to her saying she didn't feel good. Hospital diagnosed as the flu. She was sent back there. Had a horrible cough that got worse. My mom could hardly communicate as she was so weak and dehydrated. I had them call an ambulance again. She passed away at the hospital. It was a horrible experience. I don't wish that kind of "care" on anyone

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Quinn Kudlacek

My grandma had to go there, and it was horrible! My aunt pressed the button for workers, because they said “please press the button when she needs to use the restroom.” They did and they never came, so we had to teach her ourselves! And when my grandma was in pain, she had asked for medication, the medication didn’t come. They only spent 30 minutes on physical therapy, and didn’t teach anything else, for example: Using the bathroom, never came! These two woman came in talking about insurance, and they seemed so snarky, and harsh, towards my grandma, and aunt. My aunt was telling them no body has came for like 2 days when the pressed the button, and no one explained what to do. They told my grandma she couldn’t leave, and they told us something we never knew about, so my aunt said “yeah no one, came in the explain what that means!” And the worker seemed to get offended, and aggressively said back, “I’m explaining right now!” And it hurt to see how disrespectful the workers were, when me and my family wanted to get out of there. The bed was also very uncomfortable, and old. It almost felt like elderly abuse, my grandma had way more respect, welcoming, joy in the hospital, than this place! Please do not send your loved ones here, it was terrible, and I sat in there for like 4 hours, and I had already got sick of the staff, and the place itself. Don’t send your loved ones here, they will hate it.

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Susan Horbach

The care at this place is awful. The first day my loved one arrived she was supposed to to be hooked up to oxygen. She arrived around 12:30pm I got there at 7pm to find my loved one literally struggling to breathe. We pressed the nurse call button and a cna came in and we asked her to please check the oxygen level. The cna checked the oxygen and it was 89. We asked about oxygen and pointed out that on the white board it says two liters. She walked out of the room stating she didn’t know what to do. After a few minutes I walked out looking for help and asked for a nurse. The LPN cane I’m and rudely asked what the problem was. We told her our concern and she left the room for about 45 minutes. When she came back we asked what took so long and she replied that has has short legs. This was just the beginning of the nightmare of the care received. My loved one was over medicated and slept all the time. The therapy consisted of sitting up in bed when they even did it. She skipped many meals and when they did bring them it was placed in the back of the room. My loved one couldn’t walk or feed herself. So she got weaker by the day. She sat in urine , feces and soiled sheets.

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Julie Diers

The care here is beyond terrible! I witnessed so much negligence and elder abuse. It takes over an hour to get a nurse once the call button is pushed. Admin gets upset if you mention a concern such as being concerned about your loved ones low oxygen level. Admin doesn’t return calls and they threaten that you can’t see your loved one if you express concerns. The bed sheets don’t get changed regularly. I asked several times if they could get changed, and ended up just changing them myself. Patients end up sitting in urine and feces for hrs since staff would rather talk about their personal life. PT is very minimal. My loved one ended up getting sepsis, a pulmonary embolism, and pneumonia , which I know was from the inhumane care at this facility. Patients are not treated like humans here and it’s just very sad that this place remains in operation. The admin do not have standards that they pass on to their staff. Please do not send loved ones here.