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Michelle Alcon Galarze

A Heartbreaking Experience and Deep Concern for Resident Care My experience with this nursing and rehabilitation facility has been profoundly disappointing and emotionally difficult. I expected a compassionate and attentive environment for residents, but what I observed left me feeling deeply concerned. During my visits, the facility often had strong, unpleasant odors, and many residents appeared unattended for long periods of time. It was painful to see individuals who deserve dignity and kindness not receiving the level of care I believe they truly need. I repeatedly attempted to communicate my concerns to staff, but I felt that my worries were either minimized or not addressed in a meaningful way. As a family member who wants the best for their loved one, this was incredibly upsetting. I sincerely hope this facility takes steps to improve the quality of care and communication provided to residents and their families. Until then, I strongly encourage anyone considering this location to visit in person, observe carefully, and ask thorough questions before making a decision.

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Erika Neal

My father is here and if you need paperwork to move your loved one?? forget about it the caseworker will not get back to you at all and seems to never work and doesn’t work fridays. your loved one complaining they’re not getting their medication or a shower? don’t think about calling because they either a) won’t call you back or b) transfer you and then get hung up on. completely useless and just seems like they want to suck your loved own set of money. And that number the “owner” keeps giving out for 1 star comments?? yea that’s the number that no one ever freaking answers don’t give me no damn number if no one useful is going to answer! if you want results do not let your loved one go here EVER!

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Mary Frances

After getting a horrible surgery from Henderson hospital and it causing me to be bed bound for 2 months I found heaven in this facility. Bill War is administration and he is constantly walking around to make sure people feel comfortable and things are running smoothly with their individual recovery plans. Daisy is an awesome case manager and Cesar is like a friend as he transports you to your appointments And helps keep supplies stocked. Eugenia is a God send of a nurse who focuses on the best for her patients, Silvia and her other coworkers of CNAs have a lot of love to encourage their patients with positivity to promote joyful days Ashley the CNA validates her clients with respect and clear communication AJ in physical therapy takes time to see his clients for the individuals they are to challenge them in healthy physical therapy. Their house keeping crew keeps the building spotless so there is no cross contamination. I had no family support and needed a time out in a safe facility to be guided in recovering my strength that Henderson hospital took from me with a contaminated surgery. I am not longer bound by my circumstances because of Green valley rehab and they taught me through love that it's ok to trust medical professionals to get the care they need. And Marissa is a blessing from ocupational therapy to help someone get the assistance and personal equipment needed to recover their own power in their personal hygiene. Definitely a place to check out

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Silvia Delia

My mother is a resident at Green Valley health and wellness suite. We are very impress and happy with their services. The Administrator, Mr. Bill Ward, and case worker Tracy Figueroa are amazing. Always approachable and ready to help if needed. The facility is well kept, and very clean. Nurses and staff are very friendly and knowledgeable. Elijah a member of the cleaning team is an excellent young man who cares about my mother’s room cleanness. We are very grateful for all that they do for mom. Thank you for an awesome job everyone.

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Don Agatone

The whole Team at Green Valley Health and Rehabilitation are AMAZING!! From their immediate attention to patient needs, therapy assistance, emotional support and overall kindness provided to each patient, we are very grateful and pleased our mom is being cared for by GVH&R!! THANK YOU from the bottom of our hearts!! 🙏🏼 ❤️