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James Dobson

DO NOT SEND YOUR LOVED ONES HERE! My mother was sent here for skilled nursing and rehabilitation after her major surgery. Multiple times they forgot to give her food trays and when they did this is what her trays looked like, not always but mostly inedible food. After a week we had them transport her back to the hospital where she was malnourished and needed another surgery to clean the wound from the inside from her first surgery that was nearly infected. Unprofessional staff (not all but most) and unsanitary practices and conditions. I would give them 0 stars if I could. Her Dr. said we got her back to the hospital just in time. How are you still in business?!

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James Schmitt

A very depressing place as soon as you arrive. If I could give them less than a 1 star I would. I was sent there by the VA to rehab from an injury. The hardest working people there are the CNA's. Great group of workers, the rest of them get a 0. I missed meals there, missed meds there, missed rehab times there. It took me a while but I AMA (Against Medical Advise) out of there and when back out to the VA ER.

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Mike Bozek

My dad checked in on Thanksgiving and 41/2 days later they sent him to Hospital with a 1000 blood sugar and is still not coherent. Absolutely disgusting!

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Pua Reys

ZERO STARS!! I DO NOT RECOMMEND anyone to send your loved ones to St Joseph!! This review is long, but worth the read if you’re considering sending family here! Majority of the workers there ignore and neglect patients and family members. Although their rehab team was great and they helped my dad get close to baseline with speech, the nursing care is horrible!!! There are a few nurses (3 that I’ve seen regularly that actually took care of my dad when on shift) that showed compassion and willingness to help when asked for assistance. Other than that, everyone else was on their own agenda. The biggest issue they have there is communication. No one is on the same page there. They don’t work as a team. Within the 2-3 months my dad was there we’ve encountered some issues: 1. Following up with social worker took days. Left msgs for case manager and never got a call back. I was always the one having to call and inquire about information. 2. They sent my dad to 2 wrong locations for his appt and they took him back to the facility without notifying me. I waited for him at the doctors office and i had to call them to see if he was on his way. No one wanted to take accountability for the mistake. I had to reschedule his appt for the following week. 3. We were allowed to bring food, so I would bring a meal for him to eat later that day. For some reason, someone kept throwing away or possibly eating his food even tho I put his name and the date on it. I notified dietitian about the issue but not sure if it got addressed to the nursing staff. 4. His area and room floor was always sticky, it was never cleaned daily. 5. His watch that had his name on it he’d use everyday went missing, was never found. Honestly, I knew we were never going to get it back. 6. I had to repeatedly ask the nurse practitioner to do a consult for sleep meds he’s prescribed by his VA doctor, but they never got to it until almost 2months later and never gave him his medication anyway. 7. I had very important paperwork for the nurse practitioner (Jennifer) to fill out and it was not entirely completed after she has signed it. I could not send it in. 8. The last day he was there, I went to visit him and he honestly looked and sounded like as if he was having a stroke! Face dropping, slurred speech you couldn’t even understand him, he couldn’t swallow or eat his breakfast! His nurse TEONTE neglected him and was on her personal phone the entire time I was trying to get help! She failed to even acknowledge me or the situation! I told CNAs about his condition and instead of treating it as an emergency, they took it very lightly and waited for someone else to take charge! I had to get the administrator to look at him and address the situation!! He went to the ER, but TEONTE didn’t even give them all of the information of his condition and they were going to discharge him back to the facility! Luckily I had talked to the ER nurse, the Dr did an MRI scan and admitted him into the hospital for treatment. I went back to St Joseph to gather his things and told them my father and my family decided we are not coming back because of the lack of urgency and care from their staff!! There was no sincere apology or corrective action they tried to take. My dad is Vietnam Veteran and one of the kindest man you’ll meet. He wouldn’t give anyone a hard time. St Joseph got their payment in full by the VA, so it’s unfortunate for anyone who served this country to be treated like this. I’m curious to know if we actually paid from our own money if he would have been treated any different.

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M3talrocksFPV

My mother has been here for a few weeks. She's had the mysterious skin injuries appear out of nowhere (not bed soars, but more like rug burns) and the doctors have no idea why. She asleep when they occur. As well, there's another patient here that incessantly yells/ screams all day and night. disturbing literally every other patient. The staff simply says there's nothing they can do. I understand if this person has mental afflictions but this is not the proper facility for that as it is impacting the well being of the other patients. Unfortunately my mother ends up in these places a lot but this is the last time she'll be a patient here. Even after full discussion about discharge date, they act surprised when I show up for discharge. Nothing is set up and no one knows what's going on. Very disorganized with the clerical staff. The direct nurse staff had been kind, however.