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Helen Mooney

(Submitted by me for my sister Anna, the patient and author of this review.) I was a patient at Alpine Skilled Nursing Facility and Rehabilitation Center. During the entire length of my stay (10/10/25-12/23/25) I was privileged to recieved care from a staff motivated to provide excellence in all ways possible. I accomplished what I did because of their skill in teaching what had to be done and providing superb psychological support. Special thanks go to the following individuals that I hold close to my heart. Nurse Sharlene- the angel who delivered pain relief plus kindness. Robert- Transportation Scheduler and Driver, a gentleman of high principles, showing at all times how to behave at one’s very best. Certified Nursing Assistants- Shyann, Jayden, and the lovely young woman who was a track star in high school and college whose name I cannot recall. Occupational Therapists- Kate, the one I will remember always for so many reasons. Janay, uncertain as to her name’s spelling but well aware of her ability to educate the patient. A Human Anatomy textbook that shares her knowledge generously to great benefit. Chris- a fine gentleman dedicated to late day and evening work with patients. Physical Therapists- Nate- The first therapist I met at Alpine, and shall remember always for his insistence on my achieving a perfect “quad set” with my injured leg despite of the difficulty. Billie- There is no doubt as to her splendid talents as a therapist, although still so young. The cooks unfailingly prepare three delicious meals daily and probably do not receive as many compliments as they deserve. Housekeeping- Housekeeping being an unpleasant task does not trouble Alpine’s staff. Alpine is immaculately maintained. Sylvia , a perfectionist at cleaning must be recognized for her effort and her endearing personality. Alpine’s staff does not merely try, they succeed in a demanding and often harsh work setting. Through her generous and unrelenting efforts Isabella Smith, affectionately known as Bella, the Admissions Manager, swung open the door to Alpine, welcoming me and making all that followed possible. Ever so grateful to those who have me so much, Anna M. Olson

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Bella Xox

My family is there and they are not giving her food that she can't eat and I have made lot of complaints. And failed out papers on what she can and can't eat and they cant get it right tell this day i have to bring her food that she can eat and shes been here for a 1 year and the cna see the lights on and just walk on bye and they all site out there at the desk and talk about things that shouldn't be talking about mostly at work and anther thing my mom passed out and and had chest pain I ran out there to get help and they didnt even care they took there time coming in its just not the cnas its the nurses there all roud I'm getting her out of there ...

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Thomas H

My brother was a resident here a few years back, and it was a rather bittersweet experience for both him and myself. Call lights would be on above residents rooms and residents would be hollering for help while nursing staff would be goofing off at the station. He also fell out of bed a couple times and not much action was taken upon the incidents. Even if you'd have "proof" and show it to staff, nothing would be done. The same thing would be happening all over again. Most likely because they'd lie their way out of it. But what's new in these kinds of places. They'd always take sides even though there is 2 sides to every story. They'd believe their staff over the resident and their family. The only reason for 3 stars is because of the smooth admission and discharge process and how the residents rooms were always kept clean.

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Dorine

Thank you, thank you, thank you Ian Perry Administrator at Alpine Senior Center. You are awesome!!! My aunt and I are very grateful for your hard work, I appreciate you keeping in touch with me every step of the way to help you help my aunt take care of a collector bill from 2023 with Alpine. 😊😊

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Audrey Phelps

Alpine Skilled Nursing and Rehabilitation is a wonderful place! The entire staff is loving, caring, and professional. It's the best Skilled Nursing facility in the entire Reno/Sparks area. They made my Aunt's final months of life comfortable and full of joy. I give them an A+ rating and send them heaps of gratitude!