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Mike McKillop

Rehab services excellent until last 2 weeks when a PT left. Nurses aides were excellent especially Bianca and Kefeya. Food was atrocious. My swallowing restrictions on menus and sent food it clearly stated I could not eat. Cereal often stale, food arrived cold and if heated often time inedible. Listen at resident meeting but nothing changes. My wife sent food in and ate mostly sandwiches and could not always get them right. Feel sorry for folks who cannot advocate for them selves. My wife did most of discharge planning and the last day didn't get the care I was suppose to like wrapping my legs with aces. Nurses inconsistent but if not for the aides and therapists, would not have improved.

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Annie

My sister has been at Ridgewood since 2023 on their memory care floor. The staff have been so attentive to her even when she's being a little "peppy." I am very comfortable knowing that she is being well taken care of since I physically couldn't do it anymore.

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Bob Read

My father went here for rehab. He was here for 5 days. The staff tries hard, but the care is not present. I'm not sure if it was low staffing levels. The food is similar to elementary school cafeteria food (terrible). He got a bill in the mail for $12,000, which was clearly incorrect. He had to leave for medical reasons. Ironically, he is at another Genesis facility now, and that facility is amazing!

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Michelle Waterstrat

The nurses were great! I'm sorry I don't remember their names cuz I just met them but they made Moms 1st night great... got her a fan, extra things for the room. I'm happy so far with they're care!

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Kelvin Rose

I just checked my wife in a few hours ago and we are both so impressed. The facility is very secure. The building is well kept but the best part of Ridgewood, is the staff! What a great group of people. My wife needed quite a bit of help to get settled in, but they all helped her get everything she needed and did it with welcoming smiles and patience. Dinner was very nice. We weren’t here in time to order dinner, but they knew she was coming and had a dinner ready for her, so she didn’t go hungry. Just super thoughtful.