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Daniel R Whitman

we saw a lady doing a CPR to an unconscious man on the side of the road. she said she was on her way to work at pleasant view center and she saw the man laying and immediately stopped to help. Her and another gentleman did CPR until the ambulance came! thank you so much to that lady

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Aliah Rodriguez

Deplorable and so incredibly disheartened. I can’t even believe this! To once believe that this place had the best intentions & helped out incredibly for things to turn out this way. They will set your loved one up for failure! PVC team I’m looking right at you!! You allowed my family member to think they were going to receive all kinds of help as they built their independence to only rip that all away during time of clear struggle & lead them to a dead end. Now my family member is homeless and back at square one and in DANGER! If this family member passes away due to poor management and UNLAWFUL discharge, their life is on your hands PVC! How can you sleep knowing a resident that depended on your guys no matter the independence is now sleeping in a cold, wet, DANGEROUS shelter. HOW IS A HOMELESS SHELTER safe for discharge? You failed my family member and then you discharged them and drove them personally by one of your corrupt employees to a SHELTER before one of the biggest storms of the year is about to hit! How you can sleep at night knowing one of your residents is now in a shelter due to your POOR management and clearly not enough empathy!? How is this safe and lawful? They cover things up, don’t reply when you reach out with urgency and concern, and embellish what’s really going on and I have very long records of proof as I have been collecting every little bit of evidence since my family members arrival! Some residents have passed due to their poor choice in travel nurses, staff, negligence etc. yes that’s right, a resident overdosed on the WRONG medication and they kept it very quiet. The state was on them like a hawk about it. Corrupt LNAS and staff members that are so incredibly unprofessional and extremely inappropriate towards some residents. They are so short staffed and their staff is rarely friendly to visitors because of the workload but don’t worry the staff LOVES working there and they sure do love posing for social media. Go ahead walk around and speak to residents they will tell you the horrors & frustrations of this place personally. Every facility has its pros and cons, most were fixed to be fair I believe that Richard Roger’s is turning the place around little by little and I admired that about this new administrator but WOW I’m in disbelief at what has transpired and while I hate to be so blunt and give low review… Unsafe discharge and improper placement of a resident that has mental health issues, 2 shunt devices? Is just deplorable. Recipe for disaster! To believe that at one point this facility gave my family member hope and joy for a better future and now they have completely robbed that from her! They had resources to offer her! She could have been helped! Other residents have had success story’s why is hers different?! My best piece of advice for this facility is to take a long deep look in the mirror and truly think about what they just did. Don’t believe the sappy posts from their new FB page, it’s all embellished right now. Where are my family members belongings? Their tv, hundreds of dollars worth of things? Discharge paper work? I missed one call yesterday because I couldn’t answer the phone they did not try to reach out to me anymore than that. No responses to my most recent emails. Sarah Varney(employee liaison and admissions , Michael McMahon (social worker), Sarah Small (social worker) Richard Rogers(administrator), why have I not heard from you? How could this happen so abruptly? They helped my family member get legal constraints of guardianship removed and let them “sign” themselves out because they were sick of dealing with behavioral issues then dropped her off at a HOMELESS SHELTER out of all the places not even 40 days after termination of guardianship with no discharge plan, safe placement, transitional housing or anything!! Even IF this family member was set on their decision, I believe whole heartedly this team could’ve have stopped what happened yesterday and I thought they cared deeply. This is extremely disheartening I expected much different. We are so 💔

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Maria Rivera

0+0 =00 This place left the seniors with not supervision in evening and don't change o cleaning the senior pu for long period.No employees. Nobody stay longer for the condition of this place.This place need to be closed. Management are very disorganized and don't answer questions to the family. This place put my daughter in a shelter because can handle her and she have 2 chunks in her brain and she take a lot meds. My daughter is going to died with no help. Please don't put you loves one there. The state need to closed this place.

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Linds

An absolute circus. The facility smells strongly of urine, and the level of care appears neglectful, largely because staff are completely overwhelmed. There is a clear lack of coordination, and at no point did it seem that anyone had a full understanding of what was happening. If this is your last resort, I strongly recommend assembling a dedicated support team and making full use of any external assistance offered.

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Amanda Brock

For anyone that should know it won the best nursing home in concord. But Maybe it should see the reviews and the ratings lol. I think it should have won the worst nursing in concord in 2025. They are the worst nursing home in concord I wouldn't even send my cats there.