Mountain Ridge Center, Genesis HealthCare is a Medicare-certified nursing home located in FRANKLIN, NH. CMS overall rating: 1 out of 5 stars. Google rating: 3.9 out of 5 from 55 reviews. Accepts both Medicare and Medicaid.

Mountain Ridge Center, Genesis HealthCare

franklin, NHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

7 BALDWIN STREET

FRANKLIN, NH

Merrimack County

Service Area

This nursing home is located in Merrimack County and serves residents in the NH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GENESIS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.69 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.40 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
55 reviews
Jeanine Merrill

Jeanine Merrill

Did the check-in process at the door found our family member easily and he was in good spirits. Nurse was helpful and PT was arriving as we were leaving.

Verified Google review
Tracy Soltis

Tracy Soltis

Not enough staff. Patiens are left alone other than having their trays dropped off to eat. They wait wayyyyy to long to be toileted...

Verified Google review
lisa benoit

lisa benoit

My mother is in the skilled unit and loves it. Betty Dukette is her name. Betty loves her room mate and staff. I think the only complaint is staff says be right back but doesn't come back. Staff members are great. Her favorite person is Lna bre I guess they call her big bre

Verified Google review
Angela Monahan

Angela Monahan

My 102yo Grandmother was admitted 12/18 to the 300 wing for OT/PT after a fall and brief hospital stay. EVERYONE at this facility that we met was very helpful, welcoming, and kind to us during a difficult time.

Verified Google review
Joyce Truman

Joyce Truman

A family friend was admitted to your facility last fall. Upon arrival your staff was very pleasant and helpful, this includes nursing staff, house keepers and dietary. They are always willing to take the time to assist Clayton and the ones who visit him. The facility though an older building has always been clean, not cluttered and other patients appear well cared for. I am impressed on the continued care that is delivered to all your patients

Verified Google review

Reviews from Google Places for Mountain Ridge Center, Genesis HealthCare. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.