COUNTRY VILLAGE CENTER, GENESIS HEALTHCARE is a Medicare-certified nursing home located in LANCASTER, NH. CMS overall rating: 3 out of 5 stars. Google rating: 3.9 out of 5 from 32 reviews. Accepts both Medicare and Medicaid.

COUNTRY VILLAGE CENTER, GENESIS HEALTHCARE

lancaster, NHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

91 COUNTRY VILLAGE ROAD

LANCASTER, NH

Coos County

Service Area

This nursing home is located in Coos County and serves residents in the NH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

GENESIS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.77 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.17 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 30.8% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 41.7% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

3.9
32 reviews
Terry Martin

Terry Martin

A dear friend of ours turned 90 years of age, and had a minor stroke that affected the use of her right leg. After six days in the Littleton hospital, she was sent to Genesis Country Village in Lancaster for two weeks of rehab and PT. The nursing staff and aids were so very helpful and kind, as was all the staff throughout the facility. The PT trainers were so very kind and helpful in her recovery. It's an older facility, but very well kept and clean; doesn't smell like other facilities we have visited. They provide an active schedule to keep the patients moving and engaged. Of the four pastors we talked to, they all recommended this facility. The only negative she talked about was the food, but then she was comparing it to the Littleton Hospital which operates a gourmet kitchen. Thanks to all for your kindness, concerns, and dedication to care!

Verified Google review
Deborah W

Deborah W

The entire staff at country village was extremely competent, caring and compassionate. They provided my Dad with great care. Would not hesitate to recommend them.

Verified Google review
Shirley Lemieux

Shirley Lemieux

Not a place I would bring a loved one or relative. This place was dishonest about the care and goals set for a rehab stay. After a 2 week stay and thousands of out of pocket expenses, my family member was discharged from them claiming there was improvement and is ready for discharge. There was no improvement at all and my family member came out of country village the same way she went in. So with that level of dishonesty I would suggest to anyone to find another nursing home facility. Their goals appear to be set on revenue rather than the exceptional skilled nursing care that they claim to have. It is worth also noting that communication with your loved one will be very limited. They supposedly were or still are having problems with their phone lines that has been going on for weeks. Some days I called for 10 to 12 hours getting busy signals or their phone lines just ring and ring. Ironically this occurs more often between the hours of 5pm And 9am and on weekends but have had it occur during regular business hours of 9 to 5. It creates a big problem for family members who still want to speak to their loved one while at their nursing home facility. Would not recommend Country Village Center to anyone.

Verified Google review
Judy Childs

Judy Childs

Today was my Dad’s second day at the facility. Everyone has been so nice especially Kyle. We felt welcome. The staff is attentive.

Verified Google review
Karen Keller

Karen Keller

I cannot speak to an experience of having a family member stay at the facility, but I would like to share how easy the admissions process was and how supportive and helpful Nicole McKay was. We had worked with her to move my uncle from a facility in Florida to Country Village. We did not end up admitting him there because a bed opened up at a facility that was closer to the town I live in. However, I was so impressed with the ease of the process and the support from Nicole that I wanted to write this review.

Verified Google review

Reviews from Google Places for COUNTRY VILLAGE CENTER, GENESIS HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.