MAPLE LEAF HEALTH CARE CENTER is a Medicare-certified nursing home located in MANCHESTER, NH. CMS overall rating: 4 out of 5 stars. Google rating: 4.1 out of 5 from 52 reviews. Accepts both Medicare and Medicaid.

MAPLE LEAF HEALTH CARE CENTER

manchester, NHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

198 PEARL STREET

MANCHESTER, NH

Hillsborough County

Service Area

This nursing home is located in Hillsborough County and serves residents in the NH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.21 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
52 reviews
Barbara Cadiero

Barbara Cadiero

Most horrible place ever wouldn't put anyone there. Dirty.Nurses don't know what's going on if you ask anything. Dr never check in on patients. They think p.t. is 5 mins. Food is not even suitable for a dog.

Verified Google review
Heather Bateman

Heather Bateman

I wish I could give zero stars. My mother is currently staying in this awful place until we can get her out. They regularly forget medication, refused her a flu vaccine every time she asked and then she ended up catching the flu, she smells and her hair looks matted to her head every time we visit, she is miserable there, the food is awful, and they have lost or stolen about half of her possessions at this point. She recently returned from a very brief stay at the hospital to find that they had moved her to a different room (again) and lost all of her jackets, all of her pajamas, all of her personal family items, makeup, perfume, and her prescription glasses. When she feels unsteady they don't put any extra precautions in place and just allow her to fall, like she did twice while she had the flu. They don't enforce a quiet policy so people are able to blare televisions and have full volume conversations in the rooms night after night at 4:00 a.m. The place seems to be a fire trap as there are three floors of residents with only one working elevator. The second elevator has been broken the whole time she's been there . Most of their residents are in wheelchairs or walkers and would rely on that elevator to escape during a fire. The largest criticism I have is that when you talk to the staff, they have this defensive attitude. They don't actually care about my mother or want her to be well. Please don't send your loved ones here if you can avoid it.

Verified Google review
Douglas

Douglas

Maple Leaf is a great facility and my loved one enjoys his time there. The staff are friendly and the treatment was topnotch

Verified Google review
Mark Silegy

Mark Silegy

My sister,83 with Parkinson's disease is a resident there,private room and has outstanding care. All concerns, are always corrected. Staff and residents are very friendly. We feel so much better for her being there then living at 🏠. Thank you Maple leaf. Mark and Lynda S.

Verified Google review
J Hanscome

J Hanscome

Maple Leaf is a great facility and my loved one enjoys her time there and the staff. She loves the activities and the food. I’m so appreciative that she’s well cared for and treated well. Also the communication with me and the staff in regards to her care has been top notch!

Verified Google review

Reviews from Google Places for MAPLE LEAF HEALTH CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.