VILLA CREST NURSING AND RETIREMENT CENTER is a Medicare-certified nursing home located in MANCHESTER, NH. CMS overall rating: 5 out of 5 stars. Google rating: 4.4 out of 5 from 64 reviews. Accepts both Medicare and Medicaid.

VILLA CREST NURSING AND RETIREMENT CENTER

manchester, NHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1276 HANOVER STREET

MANCHESTER, NH

Hillsborough County

Service Area

This nursing home is located in Hillsborough County and serves residents in the NH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

RN Hours per Resident DayFacility: 0.46 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.96 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
64 reviews
L. Jean Pelletier

L. Jean Pelletier

My sister looks clean and well cared for. She’s had a longer recovery this time and need an additional 3 weeks to gain enough strength to return home. I’m grateful for them having a clear plan/path to being discharged. She said the food is pretty good too!

Verified Google review
M

M

Understaffed and inexperienced, they get overwhelmed easily and dont know what to do. Social worker is not good. Disappointing.

Verified Google review
Silhouetted Night

Silhouetted Night

I find the staff very patient, understanding and caring.Not only that but It’s a hard working community that deserves to be recognized.

Verified Google review
Wendy Isham

Wendy Isham

Staff is very knowledgeable, attention, friends and courteous. Have some challenging situations, but we're addressed in timely manner. Go out of their way to address issues. Villa Crest is very clean. Temperature is comfortable. They need to stay on top of returning residents' clothes after being washed and labelled in a more timely fashion 9verall, highly recommend

Verified Google review
Kimberly Migliozzi

Kimberly Migliozzi

I have a friend who originally came to Villa Crest for rehab after a fall. Now he is a full time resident and the experience has been great. The facility is small so all of the residents get personal attention and the staff seems very experienced and caring. I can always find someone if something is needed and the staff is in and out of rooms often so any care that is needed is given promptly. Most nursing facilities have unpleasant smells but Villa Crest is probably the cleanest, best smelling nursing facility that I have ever visited. The experience overall has been fantastic and I highly recommend Villa Crest.

Verified Google review

Reviews from Google Places for VILLA CREST NURSING AND RETIREMENT CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.