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Jeff Topps

Very clean and welcoming rehab. Easy check-in by touch screen. Friendly front desk person and friendly staff. The person we visited has improved greatly in 11 days.

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Anne Gordon

Preferred Care at Wall has wonderful staff. The activities and all support staff are so kind and engaging. I find everyone here to be so kind and friendly. I really feel at home. The therapy team work really hard and efficient. They make sure you do the work. Even the maintenance and housekeeping team work so hard . Shout out to Casey, Melissa, jess, Star and Pauline.

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T B

Preferred Care at Wall has been a source of strength for me now that I am having some health issues. The medical staff, aides and everyone overall has made me feel so welcome and done everything possible to make me comfortable. I would highly recommend Preferred for rehab. The care is really great

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Michael Cory

The team here has been doing a great job with one of my parents. They are supportive of the patient and patient’s family. Nurses, nurse practitioner, physical therapists are all thorough and provide individualized care. The CNA’s are caring and take time with patients too. Great quiet setting near farms, trails. Front desk staff keep it secure and are hospitable. Morning meetings of staff genuinely monitor and update rehab team on patient progress, concerns, next steps. A great caring team serving with professionalism and care. The staff in 400 wing have been the best! I highly recommend this caring facility.

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Joseph DeMaria

If you care about your loved ones , DO NOT SEND THEM HERE. Where do I start ? My 96 year old mother-on-law whom we take care of was accepted into the Monmouth county family service which would allow us to put her in a facility in order for us to get a break and take a vacation. After 12 years of taking care of my father-law who had dementia we thought that that Preferred Care would be a good place. Carli gave us a tour and told us all the good things they would do to look after her while we were away. Well, when we returned after 13 days to pick her up we found her unkept and not showered for the entire 13 days. GROSS and according to the State this is considered elder abuse. We got her home and gave her a shower and washed her greasy hair and then dicovered that her pill boxes still had pills in them. They failed to administrator her medications!! Negligence ! She was very confused. My mother in law is quiet and polite and didn't know enough to ask for in-between snacks, nor did any staff every explain to her that she could have some food other than the 3 small meals per day.They don't have enough staff to properly care for your loved one or skilled staff. The room was filthy and smelled when we came back to pick her up. We called Carli to inform her and she said that she would look into this. Unfortunately because this didn't go thru medicare we could not file a complaint with the State. So if anyone has this problem, please contact the State and report this facility. Avoid Preferred Care at Wall if you care about you love one. Don’t fall for the 5 Star reviews, most of them have only posted this one review