EXCEL CARE AT THE PINES is a Medicare-certified nursing home located in ATLANTIC CITY, NJ. CMS overall rating: 4 out of 5 stars. Google rating: 4.4 out of 5 from 63 reviews. Accepts both Medicare and Medicaid.

EXCEL CARE AT THE PINES

atlantic city, NJMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

29 NORTH VERMONT AVE

ATLANTIC CITY, NJ

Atlantic County

Service Area

This nursing home is located in Atlantic County and serves residents in the NJ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

EXCELCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.62 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.68 / Industry Avg: 2.5

≈ At average (higher is better)

RN Turnover RateFacility: 26.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
63 reviews
Phillip Woolley

Phillip Woolley

i would like to thank all the staff the nurses irish ruby elizabeth john and ty to the social workers stephanie and maryanna christina and tha nk you to ty and maria and one of the best administrator i know jason also a big shout out to chris patsy and nereve in the therapy department i made a lot of cool new friends and aquaintences big shout out to ty and rich the smoke monitors and natishia to all the cnas that took care of me ty for a heart warming expierence i will return to visit ty julie the don for listening as well and the activities ladies irna shea marlena maria daryl and richmond and leah for tolerating and making my 67 days here beneficial and meaningful time big hugs much love always phillip woolley to the best roomate walter ty for you being great as well you all be blessed and god bless you all

Verified Google review
Chez Crisden

Chez Crisden

My mom gets physical therapy, there in a.c. nj. Great place

Verified Google review
James Brtton

James Brtton

Excel at the pines has an incredible physical therapy department small staff big talents who really know what they are doing and give 100 percent to thier patients the pines also has an incredible nursing staff working constantly to insure the patients are well cared for the director of nursing goes out on the floors and works with her staff I can not say enough about how dedicated most of the staff is at the pines the nurse aids perform above and beyond for the must part performing a wide array of different tasks I seen some of them very exhausted when thier shift was over the activities department works hard to provide an escape from a mundane life bingo party's social events the building is getting older the management makes an large effort to maintain and upgrade this facility the only improvement they need now is a few more staff to make the load for thier really great workers a little easier I was and am happy and grateful for my experience as a patient at excel at the pines

Verified Google review
Mary Gaskins

Mary Gaskins

My brother has been here for about 3 weeks I'm satisfied with the staff, I am satisfied with everyone that's been kind to my brother. Since you've been here he has improved he's learned to be very independent did staff is teaching him to do a lot of things that he couldn't do it first I am very happy with everybody I have come in contact with I am so proud of my brother I give all thanks to the staff and everyone here.. again since he's been here improve so much I want to thank everyone here for being so helpful to my wonderful brother. Every time I come he have something good to tell me about the staff and again I am very happy with this place. All I can say is positive things about excel faculty. Thank you for everything the people that work at the front desk is so pleasant and kind the nurses are so awesome and I have been to many places and I'm very happy with this faculty again I'm thanking everyone that works here God bless 🙏🏽🙏🏽🙏🏽

Verified Google review
Angela Banfield

Angela Banfield

This facility is old and it needs a lot of work. They’re understaffed and whatever laundry facility that they use someone is stealing the patient clothes and when you complain about it the only answer that you’ll get oh it’s like this in these state facilities which is unacceptable state facility or not they need to do better they need to address the theft someone is going to either find his clothes or reimburse me! I work hard for my money! Why is it allowed to go on? The nonsense my uncle tells me that goes on at night is ridiculous, you complain and it goes in one ear and out the other. So then it’s write to the state I guess, Because the patient should always come first at all times not being talked to like children, They’re grown adults. I’m so disappointed in the administration. The administrator quit smh these are the people that are in charge of this facility. They need to do better my uncle is in here and I’m telling you I am going back to the store. I’m going to get my receipt and they’re going to reimburse me for the theft of clothes that I bought my uncle because this is absolutely ridiculous do not send your loved ones here! How trifling and pathetic to steal clothes from people who are sick and it’s the family spending their hard earned money to take care of their family in there!!. One of the best staff members was Antoinette and she’s gone, she was very caring and nurturing . Just because it’s a state facility your still accountable for the care of your patients and from what I’ve seen for the past 10 months…… I have to talk to some over whose there!

Verified Google review

Reviews from Google Places for EXCEL CARE AT THE PINES. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.