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AJ Bajek

First of all, the staff is top notch. The level of care is not only genuine but incredibly compassionate.I can't say enough good things about them, not only the medical staff, but management as well. Some of the residents can be fairly hostile, but you would never know it by the way the staff reacts.They also offer very many events for social interactivity as well as artistic enjoyment. They regularly have musicians, who are quite good, and the residents really seem to enjoy them The reasons I didn't give them 5 stars are pretty much beyond their control. 1. Their night and weekend staff are agency people. They are very rude to the residents. Everyone that I speak to there confirms this. 2. The food is blah. I know it is tough because they have to prepare in volume and they have to consider dietary restrictions on a patient by patient basis. It is almost like the food is washed of flavor. I think a good middle ground would be more fresh fruit. In fairness, I don't know if I could do any better. My mom was here for two years, and through her I made a lot of friends that I regularly visit. In closing, I have been to a lot of rest homes and they don't even come close. If you have a relative in need of this kind of care, you will do no better.

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Lisa Bellott

I would like to share that this facility is excellent ! My Aunt Is currently in here for rehab and I would like to thank Jackie for making my Aunt feel so welcome and going to the store to buy her anything to make her stay more Pleasant. My Aunt also loves Aide Tracy and the evening nurse Gene. I would highly recommend this facility. Especially when my Aunt Is very hard to please. They also give you a Voucher for a free haircut and blowout. Thank you for making my 85-year-old Aunt look beautiful. And getting her strong at the same time so she could go back into her home instead of a nursing home.

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Dawn Asher

Our family is profoundly grateful for Jackie the Director of Hospitality, whose extraordinary care and compassion have made a world of difference for my grandmother. It is rare to find someone so genuinely committed to the well-being of others, and we are so thankful for the exceptional service and kindness they provided.

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Steven Van Der Werf

My husband went to Autumn Lake in Berkeley Heights on a Saturday around 2;40 pm for physical therapy on his legs to get them stronger. Sunday morning he was found dead on the floor. When one of my daughters got to Autumn Lake on Sunday morning to spend the day with her father, Rhonda my husband’s RN told my daughter her father was trouble all night. She said he kept hollering in pain, falling out of the bed and she had to keep picking him up. Then she told my daughter a man told her my husband was unresponsive and Rhonda had to do CPR on him and she’s all sweaty from that. My daughter ran out she couldn’t take anymore. A few minutes later my other daughter and I arrived at Autumn Lake. Another nurse followed us into my husband’s room. That nurse told my daughter that was with me they found my husband on the floor that morning. They called the maintenance man to pick him up but the maintenance man was busy so they had to wait for him to finish what he was doing. By the time he got to my husband he was dead. The maintenance man went to inform Rhonda the RN. My name is Janice Davison. Steven is my son in law.

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Emily Howard

Autumn Lake is terrible! We had my father here for a week after he suffered 2 strokes. He needed subacute rehab for a month and we could tell almost immediately that Autumn Lake was not going to be a good experience. Rooms were dirty, smelt like Urine, flys everywhere, call button either didn’t work or worked and took forever to receive care. Overnight staff was even worse. They dislocated my dad’s gall bladder drain .. didn’t call us .. we learned by just coming in and noticing it. Blamed him! Totally incompetent facility. We ended up transferring him to Florham Park Rehabilitation Center and it was wonderful!!! He had 2 nurses at Autumn Lake that were lovely - Nazheria and Lorna. These two beautiful souls are the only thing autumn lake has going for them.