D

Dyan McDermott

The receptionist (I think her name was Chelsea) at the front desk was friendly and even offered us a soft pretzel when we got there. Hallways and my brother’s room were immaculate. Activities even came in the room to encourage him and his roommate to come for bingo. And to top it off, some of the staff had given my brother Christmas decorations for his door and room. It was a great visit and to my surprise my brother has put in about 60+ lbs so the food must be good too!

J

Johnny Rice

I recently visited a resident at Wynwood Rehabilitation Center. The receptionist was all smiles, she was accommodating and courteous. I love the kios check in procedure which was efficient and speedy. The facility had a pine like aroma very pleasant and clean. I have never seen a facility so immaculately clean. The layout is accessible for the residents. There were activities in every area. All staff was professional and knowledgeable. The residents seemed happy. Overall it was a rewarding experience. Thumbs up!!!

B

Bruce Budd

The rehab personal starting with Danielle, Alexa, Amy, chelsea, Rich, Jared, Natalie,Rob,Eric. I been here a few times and they are the absolute best. Best therapy staff in town!!! The admissions personal Jessica seamlessly transferred from another facility and she is always checking on me. The social worker Stephanie is on top of my care plan and managing my stay here. The food is excellent. Allison, Angie and Eric are awesome and a few others. My call bell is answered promptly. This is a top notch facility for your loved ones. Any issues, they fix right away and make it right. Thank you Wynwood for helping me get better!

V

Victoria Williams

This place is horrible, my daughter went there for IV antibiotics because she had pneumonia.She has a trach, peg tube and wound vac. They didn't even have the proper equipment and the equipment they had most of the nurses didn't know how to even use it. They had all her medication doses and times wrong and they wasn't giving her enough water.They had her laying in a bed that was broken the head didn't raise properly and I found her sunk into the air mattress because it had a leak.She was not getting proper humidification, they wasn't suctioning her, they didn't even have suction catheters in her room, I had to go home and get them. There was no emergency trach in the room.They never got all of her wound vac supplies and I had to bring some from home, they didn't know how to do her wound care, they put the wrong dressing on her wound and now its worse and her doctor had to debride the wound.PICC line dressing was never changed or flushed. My daughter was complaining of chest pain and not being able to breath they was not give her breathing treatments because nobody put the order in, a stat chest x-ray was suppose to be ordered on Tuesday and it didn't get done until Friday because no one put the order in and Saturday still had no results. I spoke with multiple people during the 11 days she was there and nothing was resolved. The supervisors are rude and walk around with attitudes. On Saturday I found her in room again with humidifier not hooked up complaining of chest pain she was choking because her secretions was so thick she couldn't bring them up and no one was suctioning her. On multiple occasions I had to have a nurse from the outside to come care for her and try to train the nurses how to properly care for her. On Saturday because there was still no results from chest x-ray I asked the supervisor to call the doctor and she refused , I asked her to call 911 and send her out she refused again and stated we had to wait for result. We then got into an argument and I asked for the doctors number. The number that I was given went to a voicemail so at that point I called 911 myself and also called the state. As of now no one from the facility has even tried to reach out to me. This may seem hard to believe but I have hospital records that say her pneumonia is worse, her wound care doctor was outraged, I have pictures of everything I have stated. If they couldn't handle her care they should have never taken her. I did not pick this place the hospital did. If your family needs a high level of care do not choose this place. Most of the nursing staff don't know what they doing and when you say something about her care or ask a question they either lie or run and hide

J

Jacqueline Hunter

I've been to many rehabs and I must say Wynwood is top tier- Everyone is so friendly and compassionate here. They are very attentive and you can truly feel the difference here with the care they provide. All the aides here are great but Jordan is one of my favorites :)