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Fran Petruccelli

For Samarah Butler, CNA. Samarah is like a ray of sunshine when she walks in the room. Her loving, caring attitude shows how beautiful she is inside and out. Praying God will bless her in her future goals. For Shannon Corbett, CNA I am so pleased to be able to commend Shannon for the care she so lovingly shows me. It always comes with a smile and a joyful attitude. I thank God everyday for putting her here for me.

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Monica Ciesielski

I'm my Father-in-law's caregiver. He's has been here a little over 2 weeks. He's trying to do his best. Myself and his son along with his lifetime buddies are all rooting for him. Both myself and his PCP warned him that he has to listen to me, or he would have to go to a facility. We did have a chat not long after to which he stated he didn't want to be in a facility. We're trying to do all that we can to sort his things out. In the meantime, he's made some progress enough that he's wanting to get married again lol. He at least has his sense of humor 🤪😂 despite wanting to come home where he's very much missed.. The staff has been very helpful with any questions and/or concerns. They could use a few more helpers and resources, but overall, can't say anything too bad about them. I would gladly recommend this facility for anyone in need of physical rehabilitation.🙏🏼

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Stephanie

My mother stayed here for a few weeks recovering from major surgery. The nurses are wonderful. The only issue we had was someone reading my mom’s medical chart wrong and refusing her pain medication when she was due for a dose and needed it. However, this was resolved by one of the doctors and did not happen again. The nurses and aids really work hard to help the patients, and I know my mom appreciated them a lot! Another highlight was the activities department. They run really great games for the residents to play. It’s so important for the residents to socialize and this gave my mom a chance to make friends and get out of her room. The activities department should really be given some more resources, The employees seemed to really be making something wonderful out of very little and I can only imagine what they could do with a little more funds. Now, onto the not so great part…THE FOOD IS TERRIBLE. I want to be clear that I wholeheartedly believe the food issue is not the kitchen’s fault, but rather the resources that they are given. Canned greenbeans and vegetables are not acceptable nutrition. Some days my mom’s plate would not even include a portion of those sad vegetables. I don’t understand how any owner or administrator could sleep at night knowing how the residents are fed breakfast lunch and dinner of such poor quality. Cheap meats, from what appear to be the absolute bare minimum sources. Food is medicine, so it is really laughable that this rehab serves poison. At least use real fruits and vegetables and treat the sick and elderly with some decency. If someone important from the facility is reading this, ask yourself…would you eat what you serve at Birchwood for one whole week? If the answer is “no” or “maybe not everyday” then do yourself a favor and DO BETTER, for your patients who eat there for weeks, months, and even for the rest of their lives. Most of these people cannot advocate for themselves, it doesn’t give you the right to abuse them.

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Christine Peters

I love the holistic approach to patient care at this facility. Everyone from the administrative staff and Concierge, physical therapy, nursing staff and aids, and even housekeeping and maintenance take pride in your care. It warms my heart to see the Administrative staff visiting with a bed-ridden patient just to chat. So why did I only mark only four stars? Honestly, the only thing that made me do that Is the food. And I have had conversation with the dietitian and with the assistant administrator and hopefully it will continue to get better.

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Cristine Owens

Charldene Michel is my aide. She is wonderful! She’s very nice, professional, compassionate and does her job thoroughly and very well! She truly cares about her patients. She listens to my concerns and answers all of my questions I may have. Birchwood is very lucky to have Michel as their employee. Cristine Owens