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Denise Marrow

I just want to say how much I appreciate the hard work that these caregivers in this rehab have to go through to sustain that facility. These are supposed to be our angels that are taking care of our family members, but it doesn’t negate the fact that the workforce puts a lot of strain on people and the reaction can be frustration. It can be abuse towards the patient and in visiting my relative she’s been telling our family the abusive ways that’s being put upon her. She doesn’t feel secure. She’s not checked on a regular to be clean and dry she can’t use her hands to summon somebody so she has to wait for somebody to come and clean her up especially when they give her things to loosen her waste in her body. It’s very uncomfortable for me to see my relative in this state of insecurity and fear …she’s given medication’s to help her rest, but how can she rest when the attends are constantly making a lot of noise in the hallways with unnecessary chatter ..it shows an inconsideration. I myself have witnessed.. It hurts my heart to have to express these words to such good people who work hard to earn a living.. But it puts me in a place where I can’t choose to ignore my relative and what she’s going through. She’s the patient. She’s the one that’s sick. She’s the one that’s helpless who prays for hope of a relief… Please understand my position.. I have everyone there in this facility in prayer to calm their minds calm their hearts so that it’s not so hardened toward the patients residence in this facility .. i’m not just speaking from my sister, but I’m speaking for the other patients as well. I don’t expect special treatment for my sister. She’s humble she doesn’t demand. She just wants to be kept dry and comfortable secure and not feel fear of any sort of abuse. I’m grateful for the medical attention that she Has that I definitely get five stars too..I’m expressing that I understand how hard it can be for all of us ..but I also pray that my relative won’t have to feel like this…

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saturnsoul

Roosevelt Care Center took wonderful care of my mom during her subacute rehab stay. The aids were kind, attentive, and treated her with dignity and compassion. The nursing and therapy teams were supportive and kept us informed. They had a nice variety of activities during the day to keep my mom entertained. We are very grateful for their care and professionalism.

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Jennifer

The Front Desk Clerk Priya was caught being remarkable. She exemplifies compassion collaboration commitment and confidence as she handled verification of which accounts was current and correct. I applaud her for notation of the occurrence that happened the morning I was a vendor at Roosevelt Care Center.

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Suzanne Lane

My mother has recently been admitted for inpatient physical therapy. The third floor staff is kind, compassionate and good at their jobs. Everything you want in a facility that is temporarily taking care of your elderly parent. The physical therapist, Krishna, has such patience! I’m very happy with the care she is receiving. It’s wonderful to know that when I leave her, I don’t have to feel like she is in harm’s way.

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frank Orlando

The staff at Roosevelt are fantastic and nurses PT technician Had dealings with head nurse Marie her communication to me was always attentive her professional skills were great felt very safe having a loved one there with her care Marina; Ashley; always a happy hello and there to help PT people Beth; Megan; Rudy the whole staff could not say anything better very professional very courteous very informative communication was always great. Don't forget the aids Francesca: Tammy whenever you came in they kept you up to date just great can't say enough about the third floor total cooperation and please don't forget Joy she was always there if you need her along with Dr Reba. If you need a nursing home or rehab I totally recommend Roosevelt from the minute you walk in the door you will notice cleanliness and your warm welcome Frank Orlando