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Nola Napoleon-Monval

They are very courteous, great customer service, I did not have to wait long. they were precise about what they wanted during the interview. the place is clean. feel a good vibe in the environment. .In another word I felt welcome.

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Karin Burrell

Great attentive staff, clean facility. As with most rehab the food is not appetizing and by the time it reaches the residents it is cold. Other than that it is a great facility.

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Ryo Hazuki

I am writing as a concerned family member of a resident at Complete Care at Inglemoor. While I understand the challenges involved in providing long-term and rehabilitative care, my experience revealed a consistent lack of professionalism that falls short of expected standards. On multiple occasions, staff members failed to respond promptly to call buttons or resident requests, leading to avoidable delays in care. Interactions between certain staff and residents were unacceptably informal and lacked the respectful tone one expects from trained nursing professionals. Communication from the facility to family members regarding changes in condition, therapy scheduling, or discharge planning was often inconsistent and delayed, leaving us uninformed and concerned. Additionally, I observed instances where essential tasks, such as hygiene assistance, repositioning, and medication administration, appeared rushed or deprioritized, raising concerns about both safety and quality of care. When these issues were brought to the attention of supervisory staff, the responses were minimal and lacked meaningful follow-up, suggesting systemic issues rather than isolated incidents. These lapses in professionalism have caused unnecessary stress for both our loved one and our family. Residents in such a facility deserve compassionate, consistent, and reliable care, and I urge the administration at Complete Care at Inglemoor to review staffing, training, and communication protocols to ensure accountability and restore trust. While the facility has potential, the current experience does not reflect the standard of care families expect or deserve.

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Royal Deb

I think I made a mistake putting my family here. She was sent there today from Englewood Hospital, I have been trying to call this facility for over a hour and no one answers . Now after reading these reviews I am very sorry and worry about the treatment she will receive. I hope I don’t regret this is. If they ever answer the phones then I might make a different review, but so far I don’t know

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R. V.

Inglemoor Center feels like home with a fantastic welcoming atmosphere for my dad. Excellent personal that cares about their residents having doctors,physical therapist, nurses, aides and awesome staff. I visited the facility was very clean with healthy food and nice environment for their residents and visitors.Thank you so much for helping my dad with his rehab physical therapy and healing faster after an open heart surgery. I highly recommend this facility to my family and friends and my family feel thankful for all your attentions. God bless you all. 🙏 ❤️