COMPLETE CARE AT PROSPECT HEIGHTS LLC is a Medicare-certified nursing home located in HACKENSACK, NJ. CMS overall rating: 2 out of 5 stars. Google rating: 4.5 out of 5 from 203 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT PROSPECT HEIGHTS LLC

hackensack, NJMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

336 PROSPECT AVE

HACKENSACK, NJ

Bergen County

Service Area

This nursing home is located in Bergen County and serves residents in the NJ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.75 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.39 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
203 reviews
Su Ka Kae

Su Ka Kae

The receptionist was knowledgeable and very helpful. There is a sign in and sign out protocol which is easy. Finding rooms was not hard at all. The place was extremely clean with a cozy atmosphere. Nurses were helpful. Very nice place for recovery.

Verified Google review
Elizabeth O'Connor

Elizabeth O'Connor

I visited Prospect Heights Rehab today after not being there for some time and was very impressed. The staff was friendly and welcoming, and I appreciated being able to speak with the social worker without an appointment. Overall, a very good experience.

Verified Google review
Robert Schroeder

Robert Schroeder

This is the second time my mother has been there in 5 years the first time was very good and she received excellent care of physical therapy and was home she is there currently now and hopefully we anticipate the same care and physical therapy and service she received before this is why we chose this place so I'm just hoping that she comes home as strong as she did last time she's a very resilient woman but a tough old lady but your staff seems well equipped to handle the situation thank you so much and please take good care of my mother

Verified Google review
Cheryl Kittrell

Cheryl Kittrell

This is probably one of the best nursing homes I visited. The staff members I came in contact with greeted you with a smile. The building was clean and smelled clean. I wish more nursing homes and rehab conducted themselves this way. Thanks for caring! ❤️

Verified Google review
Sarah Fontanella

Sarah Fontanella

I just stayed for 6 weeks in complete care at prospect heights in Hackensack . My stay was wonderful!! Every nurse, CNA, PT/OT, kitchen and maintenance staff member were so personable and friendly. It felt comfortable and safe my entire stay. I definitely recommend this facility!

Verified Google review

Reviews from Google Places for COMPLETE CARE AT PROSPECT HEIGHTS LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.