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Jerzeegirl404

My mother is there for rehab and so far everyone has been excellent. They treat her like a human being, not a piece of meat. My mom is elderly, is a fall risk and has memory problems and they make sure she's not alone when we aren't able to be there with her. I don't worry like I did when she was in the rehab facility we took her out of. I'm grateful to all the nurses and aides who work hard to make my mom's stay there easier on her and pleasant.

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Jennifer Catherine

I had a close family friend stay at Regent recently. The staff was very professional, kind and helpful. I truly appreciate their professionalism and care during a stressful time. She received the care she needed and was able to recover from surgery in a peaceful and caring environment.

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Maricris Tolentino

My experience at this subacute facility has been outstanding. The nursing staff consistently go above and beyond, not only with their clinical expertise but with genuine compassion and kindness. They treat patients with dignity and respect, always taking time to listen, explain, and provide comfort. What stood out most to me was the warmth and patience they showed, making a challenging time so much easier for both patients and families. Their dedication and teamwork create an environment that feels safe, supportive, and truly caring. I’m deeply grateful for their professionalism and compassion.

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patrice pearce

I appreciate all the staff in this facility. Everyone is well knowledgeable and very compassionate, they provide me with all the information I needed regarding my grandma’s care. Very nice place.

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Sheryl Kral

If I could give this facility negative stars I would!!! My grandmother was there for 2 days and when I realized the lack of care, knowledge and cleanliness they provided, I IMMEDIATLY had her sent back to the hospital after complaints of pain that was not being tended to. The lies that were told within this short amount of time were just unbelievable!!! When asked why a catheter was still in place for my grandmother, I was first told that she would need to be able to clean herself properly when toileting in order for it to be taken out and not get an infection. I informed them that was completely ignorant and that is part of why the CNA's were there...to HELP the patient. The story then changed to she is unable to get out of bed and void....I informed them that I had spoken with therapy and that she was able to get out of bed and transfer to be toileted. The final excuse was that they were monitoring urine ....Well, at that point I told them I wanted her out of the facility and sent back to the hospital where she could be evaluated. The Charge Nurse was extremely unprofessional and argued/talked over me as I explained that it is a Resident Right and the right of the of the POA to request immediate discharge back tot he hospital. Not until I informed her that I was going to call the Department of Health, did she call an ambulance and had her transported back. Upon arrival at the hospital, she had developed ANOTHER UTI while under their care. Blankets from the floor were placed back on patients beds and in another instance, the aide informed us that "its OK that the blanket is on the floor, we wont put it back on the bed then, we will just re-use it as a floor mat for when we shower her". There were no infection prevention protocols being followed!!! The patient in the shared room with my grandmother informed us that the prior resident there was taken out by her family member for the exact same reason we requested transfer....She was catharized and put in depends and left for hours resulting in a very bad UTI. An employee of this facility urged us confidentially to "Get her out as soon as possible" because the care was so bad. I have since called the DOH with a formal complaint. Our elderly deserve to have the best care, especially for what they are being charged per day. They deserve to be treated with respect and dignity. As far as I can tell the staffing ratios were in line, so the subpar care was not due to staffing ratios, but rather the incompetency and lack of compassion that the staff there provided. I urge everyone reading this...If you need to pick a Rehab, do NOT put your loved on here. Do your research!!!! Our Loved Ones deserve that!!!!