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bob chitt

I’ve had the pleasure of attending several vendor-partner networking events organized by Christina Flanagan Bistis at Avalon Assisted Living and Bridgeway Care at Home, and each one has been outstanding. The events are thoughtfully planned, well attended, and bring together an impressive group of senior care professionals. Equally impressive is the staff and leadership, their professionalism, coordination, and genuine compassion for residents is immediately evident. There’s a clear focus on safety, comfort, and dignity, creating a supportive environment that helps residents and families feel confident and at ease. Christina and her team have built something special. I would highly recommend attending the next one.

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Ash Davis

I recently attended an event at Bridgeway Senior Healthcare in Hillsborough. What a wonderful experience. The staff was amazing—friendly, professional, and genuinely caring toward the residents. The facility was spotless, well-lit, and inviting. I also loved seeing the residents actively engaging with the team and each other; it gave the place such a warm, community feel. Overall, it was a great visit and a place I’d highly recommend!

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Brooks Mccall

There are no words that can fully express the gratitude our family has for Bridgeway Care and Rehabilitation Center at Hillsborough. During the most painful and vulnerable time of our lives, when my mom was passing, the staff became more than caregivers — they became our family. Every nurse, aide, and staff member treated my mom with such tenderness, dignity, and love. They spoke to her softly, stayed by her side, and made sure she was comfortable and at peace in her final moments. Knowing she was surrounded by people who truly cared brought us a sense of comfort in the middle of unimaginable heartbreak. What touched us just as deeply was how the staff cared for our family. They went far beyond what was expected, guiding us through arrangements, explaining everything with patience and compassion, and offering emotional support when we felt completely overwhelmed. They gave us time, space, kind words, and reassurance — never rushing us, never making us feel alone. When unexpected costs came up that we were not prepared for, the staff stepped in to help in ways we will never forget. Their generosity and understanding lifted a huge weight off our shoulders during an already devastating time. That act of kindness meant more to us than we can ever explain. Every single person we encountered — from nursing staff to administration — showed empathy, humanity, and genuine care. We were never treated like just another family or another room number. We were embraced with compassion and love. We will forever be grateful to Bridgeway Hillsborough for honoring my mom with such dignity and for supporting our family through her passing. The kindness, generosity, and compassion they showed us will stay in our hearts forever. My mom did not leave this world alone — she was surrounded by people who truly cared.

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Elise Gove

I have had family members in both long term and sub acute care at Bridgeway. The staff became family and provided amazing care in the last years of their lives!

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Brendon

Higher-ranking employees talk to staff as if they own them—constantly disrespectful, and openly talk about other staff members in front of residents and their families. I visited my great aunt, and the experience was honestly insane. We’re taking her out of here ASAP—if that’s how they treat the staff, I can only imagine how they treat the residents. 😥