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Jess V

UPDATE: I want to update my review after staying there. Let me start with the positive.... a HUGE thank you to the nurses in Pediatrics who help with surgical recovery. They are amazing and will go the extra mile to help patients. Im very grateful to them. I found all staff to be kind. What I would say is some areas of the hospital need updating. The OR looks dated and is extremely cold while the Pediatric until has rooms that are too hot. There seems to be poor temp regulation. But again, tell staff and they do their best to adjust things for you. Another suggestion is the food in recovery. I was given post op foods that had red dye 40, high fructose corn syrup and gluten...even though I explained I had a gluten sensitivity and didnt want anything with that. These are not good recovery foods to help a body. They create inflammation and issues. Whole clean foods is the way to go when a body needs to recover from trauma. Our country is antiquated in this area. Lastly, it would be nice to have warm blankets available right as someone is transitioning out of anesthesia. Those are my honest suggestions. I will update this review as needed. During my first experience at Hoboken, I found the hospital to be dated and a bit dingy which gave me reservations about scheduling a surgery there. Then I reviewed the reviews and I have to say, I grew even more concerned about the level of care provided while in the recovery rooms. I dont know if this has changed but I seriously hope the hospital takes these reviews onto consideration and does something to improve patient experiences. The reviews in conjunction with the dated appearance are going to prevent people from selecting this hospital for a surgical preference which wont be good for the hospital. Also, does the staff feel appreciated? If not, this trickles down to patient care.

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Sujay Chakraborty

Hoboken University Medical Center in New Jersey is a historic teaching hospital affiliated with New York Medical College, offering advanced healthcare services in emergency care, surgery, obstetrics, orthopedics, and stroke treatment. Located in Hudson County, HUMC is part of CarePoint Health and provides residency training programs for future medical professionals.

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Mariam

I am disgusted and appalled by the care I received at Hoboken University Medical Center. The ambulance took forever to arrive, I was extremely sick and about to pass out. When I arrived at the hospital instead of care, I was met with yelling and confusion. A nurse immediately began yelling, “Take her down the hall,” like I wasn’t even a person, while my EMT argued where to put me. No one asked how I was feeling — just chaos. When they finally placed me in a room, I immediately felt sick and began throwing up. Not one nurse brought me anything to throw up in — I literally had to throw up on the floor, and it stayed there for hours before it was even cleaned. I was laying over it the entire time. What made everything even worse was the environment itself. Imagine being sick, weak, and lying there trying to stay calm — and all you can hear nonstop are nurses and staff laughing, yelling, cursing, and joking around like they’re at a social gathering, not in a hospital full of sick patients. It was loud, chaotic, and completely unprofessional. There were elderly patients around me who didn’t even speak English, and they were just as ignored. It honestly felt like none of us were being treated as human beings — just people taking up space while the staff socialized around us. The doctor I eventually saw disappeared for long stretches and offered almost no communication. I was kept there far longer than necessary, freezing the entire time, and my mom had to go find me a blankets because no one else bothered. To make matters worse, I never even received a proper bill from the hospital — only a collections notice demanding payment. The lack of organization and accountability is unbelievable. Overall, this hospital is unclean, disorganized, and staffed by people who seem to have no compassion or professionalism. I felt completely neglected, disrespected, and unsafe the entire time I was there. If you have any other option, do not come here. This is run more like a halfway house than a hospital.

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Laura Snyder

I know this place has a ton of bad reviews, so trust me I was nervous when I was sent here to the ER after a strong recommendation from the urgent care doctor. I got to the ER at 11am on a Friday, and long story short I was discharged 2pm the next day. Overall I was pleasantly surprised by my time there. Every doctor, nurse, aide/assistant was kind and gentle. I spent 11am-9pm in the ER, 9pm-8am in a hospital bedroom, 8-9am in the OR, and 9am-2pm back in my bedroom. I had a laparoscopic Appendectomy. It was my first time (besides when I was born) in a hospital, so everything was new/foreign to me. I thought all the facilities were clean & comfortable (even the hospital food, when I could finally eat post-surgery!). The only slightly sketchy part was the ER- I was there on a Friday evening and each room was separated by a curtain, so I could hear everything. There were some mentally unstable (potentially unhoused) people shouting, and I heard security called a couple times. I never actually saw anything from my ER room. All in all I had a good experience there. Even the billing- yes the original bill total was around $141K, but with my insurance, since I already hit my out of pocket maximum, I paid $0.

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Kiana Kohr

Overall, I like my doctors and some nurses in the facility. But the hospital needs renovations and better management! The hospital is just outdated and not well taken care of. When I was getting a CT, there was stuff splattered on the walls, the nurse took out my IV without gloves and the room looked like it was in shambles. When getting blood work, the room just looks sloppy (see video). For being in Hoboken, you would think it would be a clean hospital…