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P Wonder

Do NOT send your loved one to this facility. There are other facilities in the area, and based on our experience, I believe the positive reviews for this location are misleading. The level of care my loved one received was unacceptable. The facility is severely understaffed—there were times when a single nurse or aide was responsible for more than 20 patients—and the care provided amounts to the bare minimum. Social workers, who are supposed to support both patients and families, are essentially nonexistent. What we encountered instead were constant excuses and little to no follow-through. Despite being at this facility for weeks, my loved one made little to no progress, largely due to the lack of adequate and consistent care. Communication is extremely poor, there is a revolving door of nurses and aides (likely due to high turnover and poor leadership), care plans are inconsistent, and there is an overall sense of carelessness and apathy, especially from leadership. I regularly observed patients screaming for assistance throughout the day, patients in the hallways who smelled of urine and feces, and patients who were clearly ignored. These same issues affected my loved one, who was often not prioritized for feeding or changing. On several occasions, I arrived to find my loved one’s body and bedding completely soiled. The facility frequently lacks basic supplies such as bed pads, gloves, and trash bags—items essential for basic patient care. There was never any real resolution to these issues, only repeated assurances that things would improve, which they never did. Please find another place for your loved one, even if only temporarily. This facility should be shut down.

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Karen DiNolfi

Attentive to the patient's needs. Very friendly nursing staff and aides. Requests from family members are answered in a timely manner. The nurse, Steve, was on duty when I was there and he was very astute in taking care of mom.

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Ryan K

Facility was very well maintained, clean and the front desk was very nice and courteous. We visited a friend from church and Cambridge definitely exceed my expectations. Kudos!

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Nick DiRienzo

My loved one is in the Memory Care unit at Cambridge, and I couldn’t be happier with the care they receive. The staff are compassionate and treat residents like family. It’s wonderful to see the patients engaged in activities that make them happy and keep them connected, and I love that Cambridge is adding a beautiful outdoor area for residents to enjoy. I highly recommend Cambridge to anyone looking for memory care.

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K.tulley

Great facility! Amanda in admissions worked hard and made it easy for us to move my mother into a very nice well appointed room. The staff was so happy and friendly. Her doctor, nurses, Aides are all exceptional! Very clean, comfortable, and peaceful with beautiful grounds and a gorgeous patio shaded by trees. I am relieved to have her at Cambridge. So happy we made the move from the other place! Highly recommend this facility to anyone!