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Michael Lenear

This place is the second part of me life. They helped me with my breathing , walking my confidence. When I got here I could not walk at all, now I can walk further than I ever could. I can walk stairs now , 5 steps 3x I am so happy. Staff are so compassionate and caring for the patients, food is excellent here. I give 5 stars for all the staff. They have a wonderful Guest Services and Ambassador program , they check in daily to make sure I have everything I need. I would recommend this facility to anyone.

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Jessica Gutierrez

Very disappointed about this place. The hospital sent my mother to Rehab to get stronger but either the aides and some nurses in reality were very cruel with her, ( 1 speaks for all unfortunately ) my mom was at first in a limited space room on the first floor next to an air purifier I guess with a broken duct blowing towards her bed. She was transferred to a better room on the second floor but then I realized that in less than 2 weeks my mom was unattended, I have found her soaked and wet completely with dirty linens, and the wet and dirty clothes were left inside the closed without placing them in a plastic bag I had supplied ( roll of clear bags ) that was clearly seen to be useful. Restrooms that smell like they had never been cleaned. Since I couldn’t stand the bad smell, One day I brought my own cleaning supplies and Disinfectant chemicals to clean and disinfect and the smell was gone and is how I realized that no one was cleaning the restroom. Finally, my mom a heart failure patient ended up in the hospital because no one In the facility noticed she was having trouble breathing until I did when I saw her myself, and requested myself to send her to the hospital for immediate attention. If you love your family member. Pay close attention while you have them in this place, because the aides aren’t skilled enough to care for them. It’s so sad when you assume you put them in good hands but in the process you realized that it’s the last place you would have want to placed your loved one. I took some photos for proof to file a complaint with the state. This place needs to assure they have the necessary trained staff to care for those that cannot help for themselves.

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Daniel C Verdine Sr

My mother was a patient at this facility after suffering a stroke and being in other rehabs. She felt comfortable with all of the staff. There are a few that stood out. Her nurse named Jess was very attentive to my mom’s issues and tried to help her in any way she could. When she moved to a different room she had a nurse named Jim. His famous line was “If you’re happy I’m happy, if you’re uncomfortable I’m uncomfortable, etc.” He would put himself in her shoes. She had one aide that stood out named Shamika (I believe). Always willing to take the time to talk to my mom and us when she could. She always said “I make sure Miss Judy is dry all night”. And last but not least, but physical therapy Trey. He was so kind to my mom and went above and beyond to get her to do therapy when she didn’t want to. The activities they do for their patients are great. We were there for the luau. That was amazing with the real dancers and all. My husband got chosen to get up and dance. So funny. My mom enjoyed that. Thank you to all the staff! Kim Verdine

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Jazzi

Excellent staff , clean facility . Dawn & Bambi keep a tight ship. .Michelle and Jim my nurses were wonderful. PT was encouraging , they created a environment so fun you don't even know your doing Therapy. Staff checks on me to make sure I'm ok and I feel safe. Effy was very helpful , he is a nice guy. Place is kept clean . I will coming back after my next surgery

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Colette R

As the daughter of a new resident, we toured several rehabilitation centers before finding the right fit – and that was Laurel Brook rehabilitation and healthcare center. From the moment we arrived we were impressed by the professionalism organization and cleanliness of the facility. The staff was knowledgeable and took the time to answer all the questions thoroughly especially appreciate their multidisciplinary team approach to patient care, ensuring every aspect of a residence knee is met. The nurses are exceptional, attentive, compassionate, and truly dedicated to understanding and caring for each patient. We were extremely impressed and feel confident, knowing our loved one is in good hands.