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shakira

I thought this place was a good place to send my 94 year old grandmother who has dementia. I thought this place was perfect because of the setting and what it seems. But they fooled me. I don't understand how they take patients but don't have the manpower to accommodate them. My grandmother was sent here from the hospital after breaking her pelvic bone and within the 30 days there she fell 3 times and constantly keeps falling. How when she be in plain sight of the nurses station. My grandmother don't like being wet so most of the time when she tries to get up it's because she wants to go to the bathroom because she's soaking wet, they leave the patients sitting for hours before they change them. My grandmother got out of bed one night to go to the bathroom and when the nurse went back to her room she was on the floor bleeding because she had a gash on her nose, they had to rush her to the hospital. But after that fall she just keep falling in plain sight of the nurses station and they be right there. HOW!! They are understaffed especially at night, the night staff seems to relax because no one is there to watch them. My grandmother was put on the dementia lockdown side with patients who wanders. I thought this side was more of a secured side where she's being watched 24-7 but guess not. Her first day on this side and her lil toy fidget dog got taken, they left the clothes and took the dog and it's nowhere to be found. One patient wanders the floor and be behind the desk pouring her own water. My grandmother fell during activities. When I feel like an aide should of been there to assist with that. Ive seen how they just let these patients just sit all day just waiting for their deadline. I had to speak with them about the black and white old movies they was watching and mentioned they need movies with color. And by way the next day I went there and it was movies in color. Yay for that because the patients were more tuned it instead of watching National Geographic. (They wasn't sleep or sitting in silence) Oh and not to mention her first day on that side I went off. Because there was a male aid pushing her to the bathroom and when I said something the other aide got smart and said he gets paid to do it. No ma'am you gone do it. my grandmother contracted a boil on her foot which she never had before mind u she's diabetic and they told me her feet is fine when they look like two plumped hot dogs. Her feet is swollen to the core. They will harrass you to sign over ur loved ones income and money without filing the proper paperwork but can't take care of them in a proper way. It's so much more but imma just sit this one right here, Yea it's a no for me. RUNNN

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Mary Jane Beckert

I have Visited many rehab facilities before, but none are quite like this. Jesse, the food service Director is very helpful with making sure your dietary needs are being met and she’s very friendly and very friendly. She stops in daily to ensure I am happy with my meals which have been Delicious throughout my stay. The administrator check in with me frequently to make sure I am OK and Happen and happy with my stay here. The nurses and aides are top-notch and provide excellent service. The rehab department has been exceptional, they really make you work in a great way! I am so strong now thanks to them! I will go home in better shape than when I arrived. My room and The entire facility Is maintained an And always smells nice.The life enrichment team checks in with me and invite me to fun and exciting programs. Since I was admitted during the holiday, I was lucky enough to see Santa, which was very nostalgic for me since I used to dress up as Mrs. Claus with my husband. I highly recommend Spring Grove to anybody in need of a rehab or a place for respite.

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miriam pastrana

I just want to express my experience visiting Spring Grove Rehab. My mother-in-law lives there from residing in Florida and we came down to see her from Texas and as a person that has a lot of experience in nursing homes/rehabilitation centers this place was wonderful!! It smelled so good and the staff were so endearing! Everyone tagged teamed so well. Gillian Cardona was on the ball and has a passion for her team and residents that are staying there. Loved the atmosphere and I am so happy my Mother-in-law is staying at Spring Grove!!!

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Michelle McCarthy

My dad was recently admitted to Spring Grove for rehab. What a wonderful facility. From the minute we got there for the admission process the entire team was there to go over PT, medication, food service and to provide contact names and numbers for everyone we needed to communicate with during his stay. In addition to being on the ball, they are all so friendly. Matt, the administrator was also there to greet us on my dad's arrival and was very helpful to me with several of my requests. Their Director of Nursing, Ginny walked us out to the car and was so nice to my dad and us during the day of his discharge. Spring Grove is a very clean facility which you can not always say with other sub acute rehab places. Thank you to all the nurses, PT staff, food service and cleaning staff on a job well done!

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Elizabeth Davila

I had the best experience at Spring Grove. From the beautiful grounds of the location to the well maintained patients themselves. I want to give a special thanks to Gillian Cardona who went out of her way to show me around. She is sweet and energetic and you can tell she loves her job. Everyone I met at Spring Grove was super nice. Keisha the social worker was helpful and very friendly informative and smiling the whole time. I Love that. Caitlin who works the business office was a pleasure to talk to and also was very helpful and informative. I think my parents would be happy here. 🩷 Happy to have found Spring Grove.