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Lisa

Alzheimer’s wing residents are not being allowed to lead a meaningful life. Aide in rec room has been sleeping last three days. Aides not available to take my father to the bathroom so in three days he is basically incontinent. There was no continuity of care when he was transferred from his rehab because they did not have his meds available and he missed doses as a result. Accommodations for his disability are not being given because he is paralyzed on the right side and not one bathroom including his own has grab bars on left side. Very little stimulation and socializing. Noise level very high especially in his room. He stayed in his bed yesterday for over 16 hours and then was in his pajama shirt the rest of the day. The only positive is the dining staff is lovely and kind.

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Theresa Perls

I was very pleased with my experience visiting at The Veterans Home in Paramus. The front desk person and her daughter assisted me in finding my way to "The Valor Wing."' Also, Michele and her entire kitchen staff were gracious and helpful in providing a delicious meal at low cost. The cook also should be commended. I had a good, fresh meal.

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sharon blakely-salaam

I appreciate them carrying for my husband, however I realize that you cannot leave a loved one in a permanent care facility and not check on them. I have had to make sure he is treated with dignity because some staff members might think they don't have to so I check on him often.

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Jodi L

My dad who I love so much is in the Paramus location. I knew it was a great place bc the first person I spoke with was Norma. She was respectful and very professional. The staff are AMAZING!!!!! They are caring and loving. The doctors the nurses the cnas the aids are all fantastic. Place is clean. THEY REALLY CARE ABOUT THERE RESIDENTS!!! I highly recommend.

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Joyce Kocsis

My mother is a resident on the Serenity Unit. She has dementia and always is treated with dignity and respect by every member of the staff. We are kept informed by the outstanding nursing team about their mother’s condition consistently. The CEO has zoom meetings on a weekly basis to update us on any new information. The atmosphere is friendly and helpful. There is not a department in this facility that is not there to make the veterans lives better and to show them how much they are appreciated for their service to our country.