D

Dianne Depko

If I could give negative stars I would. The pictures on the website are untrue! Kristina, the admissions rep told me that my mother would be in the new wing within a week of arriving. Upon arrival we were immediately hit with a pungent smell of urine and body odor. The entire facility is filthy. The patients/residents are roaming the halls crying and walking into random rooms. There was a call light/alarm going on for well over 15 minutes. I am not sure how this place has not been shutdown. We could not even leave my mother here the night, we had to arrange for a transfer to another facility and thankfully were able to do so within a few hours of arrival. For the sake of your loved ones do not even consider this place.

B

Barbara Rogowski

My stay at ashbrook autumn in scotch plains was so much more in every way than I expected. They brought me through a very trying time physically and mentally with professional care and understanding.From the nurses ,aids and physical therapists to administration.and especially nurse Millicent I felt I was in confident compotent care.At 90 thats a strong plus.Barbara Rogowski

M

mr2533

My stay at Autumn Lake Healthcare at Scotch Plains was an incredible experience, and I couldn't be more grateful for the care I received. The entire team, from administration to the medical staff and beyond, created a warm, supportive, and truly healing environment. The administration team—Jazz, Lovee, and T—were all wonderful. They handled everything with such professionalism and kindness, making the admission and stay process seamless and stress-free. The nursing staff was equally exceptional. Nurse Millicent and all the other nurses and aides on every shift were so attentive and caring. They were always there to help, whether it was providing medication, assisting with a need, or just offering a kind word of encouragement. I also want to extend my thanks to my primary doctor, Dr. J. Gupta, who was highly knowledgeable and ensured I was on the right path to recovery. The activities staff— Kimora, Esse, Laura, Nasir, and Nigel—kept things lively and engaging, offering a great variety of activities that made the days feel less like a hospital stay and more like a community. The physical and occupational therapy teams were extremely and very instrumental in my recovery. Nate in physical therapy and Sarah and Cloe in occupational therapy were fantastic, pushing me to reach my goals with both expertise and encouragement. The kitchen staff, led by Shelly, prepared delicious meals every day, which truly felt like comfort food and helped with my recovery. Finally, I'm grateful to Mykola, my driver from Allmed, who provided such caring and professional transportation. Everyone I encountered was a true professional who genuinely cared, and I highly recommend Autumn Lake Healthcare to anyone in need of rehabilitation services. From a patient with much respect and admiration, Thank you. C.S.O.G.

S

Steve

My Aunt stayed at Ashbrook last month. All i have to say is WOW! The care that she received was next level. From the nursing staff, to rehab, activities and even administration. The DON was so caring, and gave me the time of day. Rehab worked her hard, and it really paid off. And the administrator was thoughtful and always gave us his time so we can talk. I highly recommend this facility to anyone needing a rehab center. and once the renovations are finished, it is going to look beautiful! Thank you

L

Lisa Compton

My mother was transferred there last night. She woke up this morning in tears. This place is filthy. Forget that it is utterly outdated and depressing but it is downright filthy! I cannot understand how the Town of Scotch Plains allows them to operate like this! Would YOU use that bathroom??