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Michele Hyczka

My other half is there and I gotta say out of rehabs I am pleased. People are happy sociable and kind. The staff I have had no problems with. He seems to be content and even happy sometimes. Let’s face it no one wants to go there but if you have to go try Laurel Manor . Pleasantly pleasing . They do activities for aloung with PT and hanging out with each other it’s as close as it gets to being ok with it. So thank you to the hard working staff. Merry Christmas to all. Shelly

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Judy Traynor

First off, the place is old and dumpy. The bathrooms by the nurses station were dirty and in deplorable condition. The sink , walls and floors were dirty. The door frames were rusty as well, these are the bathrooms the public and staff are using and this is the best face they’ve got? The hallways and rooms were clean, the patient bathrooms left a lot to be desired. People were very friendly, the social worker and admissions staff were very nice. The PT/OT Staff were excellent. Here’s my issue, I found my mom several times laying in diarrhea and my mom was told someone will be in to change you. Is 2 or 3 hours acceptable? No it’s not. I understand that it may only be the aids job to do this but yo! What if it were their mom? My mom and her roommate didn’t have water, so I got it for them, this is basic care in what is supposed to be a skilled nursing facility. I’m not trying to throw anyone under the bus , but I visited daily, for a few hours each day, so my review isn’t a glimpse into the day in the life of this facility. I know my mom has some memory issues but I didn’t see the level of care every human being deserves. Lets talk about the food, it was pretty bad. They did offer an alternative for each meal but only one part of the meal was substituted. I fixed my moms coffee one day. She said please taste it. It was weak, diluted coffee at best. I don’t expect a 5* restaurant but has the cook even tasted any of this? One day my mom was given burnt pizza, her roommate had ravioli (neither ate anything). I had brought in Rotisserie chicken thighs and legs (my mom’s favorite) and gave my mom and roommate the chicken. This place has the potential to be a great rehab center. But the daily care taking needs to improve greatly. Again some of the staff were terrific but the overall experience was not good. Do your rearch and visit these places BEFORE you send your loved ones

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Annamarie McLaughlin

My Mom is in rehab here and she absolutely loves it! The Physical Therapy she's getting is second to none, aides answer call bells quickly and are kind and very helpful. The food is good, it's a family atmosphere all the staff know my Mom and remember. Her name 😊 the staff makes the residents feel special and not alone. Thank you for everything you all do for your patients.

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Nicolle Colache

My mom is there for respite and from the moment we entered the building we were greeted with smiles starting at the front desk! The gentleman from admissions is so kind and understanding along with whom I believe is the director. Sam, the nurse manager in my mom’s unit, let me say I couldn’t have asked for a kinder caring happy down the Earth compassionate person, Sam! LPN! The CNA’s who care for my mom are outstanding! I highly recommend this place for someone seeking respite or if it comes down to it long-term The facility is clean they take excellent care of the patients and the food is great! You won’t be disappointed I was so nervous at first and now I feel comfortable. No one wants their loved one not at home but every now and then the Caregiver needs a mental and physical break. Give Laurel Manor in Stratford a try! Oh, they have someone come in to color hair if you would like to have the service! We did! Mom looks amazing!

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Katherine Wilson

My mother is currently at laurel manor. The entire staff including the administrator and assistant administrator have been wonderful and they all treat her like a human being and they do not take her dignity away. They don’t just plop her in a chair and pretend to be helping her. They the physical therapist coming for real. They have a great team to how to get her back home to us. She absolutely loves it there. They are patient with me as well. I know I can be a bulldog when it comes to my mom. But I have not had to be that way. I have never had such a wonderful experience in rehabilitation facilities till now. I highly recommend this lovely place. The only con is the parking. But as for care it is top notch.