COMPLETE CARE AT HOLIDAY CITY is a Medicare-certified nursing home located in TOMS RIVER, NJ. CMS overall rating: 4 out of 5 stars. Google rating: 4.0 out of 5 from 191 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT HOLIDAY CITY

toms river, NJMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4 PLAZA DRIVE

TOMS RIVER, NJ

Ocean County

Service Area

This nursing home is located in Ocean County and serves residents in the NJ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.30 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.08 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 54.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 61.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
191 reviews
Carol Ann Bobowski

Carol Ann Bobowski

My husband food had to be chopped and never done. If you decide to put your love one in this facility make sure you are present daily. My husband could of aspirated on his food. Pull ups are not changed daily. Spoke to the director 2 times and said he would look into my concerns. I even took pictures to backup my concerns. Next thing I know husband is being discharged. I did report them to the board of health and the OMBUDSMAN. Bathrooms are not cleaned daily feces by the toilet etc I feel that nothing is going to be done about my concerns but I will keep up my concerns. If you can bring your love ones home and hire someone or find a good agency Good luck

Verified Google review
Doris Flannery

Doris Flannery

This facility is the best rehab I have been to. The therapy department got me moving again and the nurses and the aides were so kind and caring the administrator Riten was always there to help. I would definitely recommend this to someone needing care.

Verified Google review
Gina Scalanga

Gina Scalanga

The most amazing Professionals at the most extremely difficult time of my life with my beautiful Mom. From the Admissions Office Pat,Social Worker Jack, Front desk, The Supervisor Nurse Tina and her amazing Team of nurses and aides, The Therapy Team, and the Nurse Practitioners Sam & Kaitlyn at Complete Care at Holiday City. Thank you ALL so much for your professionalism, compassion, kindness, hard work, empathy, loyalty, & dedication. We are truly grateful for comforting my Beautiful Mom and my family at the most extremely difficult time of our lives.

Verified Google review
Carol Allen

Carol Allen

Building seems to be in disarray, construction going on everywhere. Spoke to some patients in the lobby while waiting to tour and they said the construction has been going on for months. I cannot comment on the care as I have chosen to send my family member to a different facility. There were plenty of nursing staff in the halls when I toured which was nice to see. I am leaving a review as the interaction I had with the admissions woman Pat was disheartening. She was cold, became very short with me quickly. It seemed I was frustrating her and she just didn’t want to deal with me. When leaving I stopped and talked to the patients I had become friendly with and they said that is how she is with patients as well. I suggest management give her some training if this is who they want as the face of their facility.

Verified Google review
Eileen DiBenedetto

Eileen DiBenedetto

The center has been taking excellent care of my aunt. The facilities are clean, staff is very kind and super care providers. Tiara has gone the extra mile to provide great service which is so appreciated in a difficult time.

Verified Google review

Reviews from Google Places for COMPLETE CARE AT HOLIDAY CITY. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.