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dianna barker

I stayed at Hampton Ridge for three months. The care was excellent. The food quality was very good. 90% of the time . They do have activities if you are interested the nursing assistant care is five star I had to wait maybe 10 minutes for someone to answer the light, but overall that was unusual. Their physical therapy department is exquisite they work you but they work with you. Great recommendations and staff are extremely polite, professional, friendly, and yet deliver a great experience. I would highly recommend Hampton Ridge. I have have been through two rehab centers prior to Hampton Ridge. I was at care One, which I call Care none in wall. I was also at the one near Cherry Hill do not waste your time money or think you’re gonna get any care at anyone of the care One facilities. Again, I highly recommend Hampton Ridge you will not be disappointed in the care it was superior. Both directors made daily rounds if you had a problem or question, they addressed it within a day. Highly recommend. Follow up is also great!!! 10 stars!!!!

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Jessica H

Total neglect! They leave patients in diapers whether they are incontinent or not. They leave them in soiled diapers for hours at a time. They talk down to the patients, such as telling them not to bother them. Before you put your loved one here I would go to the NJ Court Portal and type in and see if they have any active lawsuits filed and any settled. You are able to obtain records from the state through OPRA - Freedom of Information. Be very specific in what you want as they will only send you exactly what you ask specifically for. The State investigators sent out to handle complaints are like DFYS workers, USELESS. They investigate elder abuse like they do child neglect. USELESS so don’t go by their reports. OPRA all their records, complaints, and lawsuits filed and settled and financial records too!! Unfortunately it’s all about the money not the care!! If I could give them a zero star I would. Unfortunately, there are too many just like this place. Our elderly deserve better. The state needs to do better in holding accountability. Below is a search I did regarding infections and bedsores. I’d really really not but ANYINE here but if you are considering it, I would highly recommend doing an OPRA. Yes, a nursing home is generally responsible for Stage 4 bedsores and severe infections like vaginal fungal infections they develop due to neglect, poor hygiene, or failure to provide adequate care, as these are often preventable and indicate a breach of duty to provide quality care, leading to potential legal action for negligence, pain, suffering, and medical costs. Responsibility & Negligence Preventable Injuries: Bedsores (pressure ulcers) and infections are largely preventable with proper turning, hygiene, nutrition, and timely treatment. Standard of Care: Nursing homes must provide a "standard of care," including nutrition, hygiene, monitoring, and medical attention, to prevent these issues. Signs of Neglect: Stage 4 bedsores (reaching muscle/bone) and untreated infections are major red flags for neglect, including insufficient staffing, lack of repositioning, poor incontinence care, or ignoring early signs.

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Mrs. Lala

I am writing to express my profound distress regarding the care my loved one received during his 20-day stay at Hampton Ridge in Toms River in October 2025. While there were numerous troubling incidents, I will focus on the most egregious examples of neglect and mistreatment. First and foremost, my loved one suffered physical harm at the hands of a nurse who repeatedly grabbed his arms with such force that he was left with visible bruises. Despite our efforts to identify this individual, he could not recall her name. Given the facility’s overall lack of responsiveness, I am doubtful any corrective action would have been taken even if she had been identified. On one occasion, I arrived to visit and discovered he had been moved to a different room. Staff informed me the relocation was due to consolidation efforts and preparation for incoming COVID-19 patients. When I asked if there were any active COVID cases in the facility, I was assured there were none. Later that same day, another nurse disclosed that twelve patients had tested positive. This blatant misinformation put my loved one—who is diabetic and suffers from kidney disease—at serious risk. His dietary management was equally appalling. Prior to his stay, he had never required insulin. However, the meals provided—laden with sugar and sodium—caused dangerous spikes in his blood sugar, necessitating insulin injections multiple times a day. When I requested a low-sodium, sugar-free diet, I was told, “This is not a hospital—no special dietary needs will be addressed.” This disregard for basic medical care exacerbated his condition, causing severe swelling and further kidney damage. Despite our efforts to bring him appropriate food and instruct staff not to serve facility meals, they continued to deliver what I can only describe as poison. Upon discharge, we were told that a 30-day supply of his medications had been called into the pharmacy. This was a Sunday, and I rushed to pick them up before closing—only to be told nothing had been submitted. I contacted Hampton Ridge immediately and was met with indifference and hostility. The nurse on duty promised a call back that never came. After multiple attempts, including being hung up on repeatedly, I finally reached the head nurse, who faxed the prescriptions. Even then, only half of the medications were properly ordered. This experience was nothing short of traumatic. The pervasive atmosphere of apathy—from the receptionist to the nursing staff to administration—was unmistakable. Not once did I encounter a smile, a kind word, or a gesture of compassion. I shudder to think how a patient without family oversight might fare under such conditions. I urge anyone considering Hampton Ridge to explore alternative care options. No family should endure the neglect, abuse, and emotional anguish we experienced. My loved one survived, but the ordeal left lasting scars.

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Keri Hall

Having spent close to three months in the SMART unit at Hampton Ridge, I can say without a doubt it was the best recovery experience I could have imagined. It takes a village to care for everyone, however through my very patient and caring personal staff I owe a sincere thank you to; Nurses - Daniella, Tawanda, Beth, Amanda, James, Joe and all the SMART station ladies Aides - Gennie, Debbie, Phil, Maria, Bobbie, Vicky and so many others Food services - Robert, Kerri and all the folks bringing the carts to and from the kitchen Maintenance - the sweetest guys Housekeeping - the hardest working and super friendly folks keeping everything clean and stocked Admin - Michael, truly my stay was made wonderful by your extraordinary professionalism and personality. I can never thank you enough for the hope, support and smiles you showed me every day. The OT and PT staff is without a doubt first-rate and engaged in seeing patients improve to the best of their abilities. My personal therapists Courtney, Cindy and Steve gave me so much hope and encouragement along the way that I can now walk again after a surgery gone awry. The coolest bonus? You can have your dog visit! My dog Snowflake loved the courtyard by the gym. So if you or a loved one is researching Sub-Acute Rehabilitation Care, I highly recommend Hampton Ridge for a welcoming and supportive stay.

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Laurie Cumella

The Greatest compassionate, professional and total dedicated care received ❤️from a beautiful lady thankful for and thanking you Hampton ridge rehab health aide " Pacifica", from the north wing 🪽 your second to none dear. Your dedication goes above and beyond!!! THANK YOU ❤️ 🙏 ❤️