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Roz C

Castle Hill has been very helpful for me and my family when it comes to elderly care. The staff are also very helpful along with the social workers.

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Hector Maldonado

Have a one star as I can’t do a Negative - 0, Horrible Care! No Compassion, My father has Been there almost 3 Years, he was able to Ambulate, Talk and Eat With No Issues, Now He can’t Even Open his Eyes, Yesterday My Family Found him in Terrible Conditions, He Needs Assistance with Everything a Total Care Patient, Well, He was in Bed, Coffee all Over the Sheets, Diaper Soak in Urine and Feces and the Worse Part ALL over his Open Wounds, Family Advising He Needs Assistance and no-one Came to Assist, My Stepmother After patiently waiting for Assistance, She took him a shower, changed his Diaper and Fed him, I Have Been advised By Staff He Refuses to Eat and Drink, He Uses Dentures but they never put They inform to eat, Yet My Family goes to Facility and he eats all his food and drinks everything, Yet when I call I’m being told he refuses to eat, Today After Conversation with Administrator and sending her all the Pictures, She Agrees, He is not getting the Care he needs, and When I said I’m having him Discharge to Another Facility, She said No don’t do That, I will investigate and correct the issues, Sorry too late, My Father Deserves The Best Possible care not CRAP Care, I have already called the state of NJ and filed a Compliant against Facility for Abuse, You can take the Patient hard earned Benefits and not care of patient, Not Under My Watch!!! My Advise, Visit Facility First and Review Google Reviews, Don’t Make My Same Mistake, Love Your Family More and Do What’s Best!!!

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Andrew

The staff is great compassionate and caring. Their help and understanding with my father is phenomenal. I couldn't have asked for a better place to take care of my father. Thank you so much

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Idalia Alvarez

It’s been a very challenging road ahead dealing with my mom’s dementia and the fact that she was no longer to live on her own performing her day to day activities. After many attempts of family care, my mom’s health continued declining through the constant falls she was now having, needing 24 hour attention. The staff at Castle Hill have been able to provide that. Maribel Alonso from the Admission Department was the first and only one from a few Rehabilitation Centers to reach out to me when my mom was in the hospital. Her kind words, reassurance and advice that everything would be ok was beyond helpful. I was overtaken by the care and compassion in her voice, that I chose Castle Hill as the Rehabilitation Center for my mom’s health to improve. Once there, my whole outlook kept on moving in a very positive direction. My mom started exercising 5 times a week, everyone in the Physical Therapy department demonstrated to be very knowledgeable through their exercises and care. My mom was now eating well again, being able to stand on her own, seen by doctors right there on the premises. She needed X-rays and an ultrasound and it was done write on the premises, not having to worry about transporting my mom anywhere else. Damaris, the Social Worker had been very informative and helpful, David, the Head of Maintenance, always from Day 1 very understanding. Everyone’s level of compassion has gone above and beyond. I am very grateful and blessed that my mom is receiving the care and compassion that she deserves.

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Melissa Godesky

If I could give 0 I would. I'm sharing this because I think it's important to know how poorly they care for your loved ones in this facility. My mother say in a wet diaper for hours giving her a fungul infection as well as a UTI. They would not take her to the bathroom. She had to go back to the hospital because of the infections so instead of them treating her belongings like their own, they through them in trash bags. While I was picking up her belongings that were thrown in a trash bag, another patients family member explained to the staff that his loved one was in a wet diaper and wet sheets for hours. Right when I was standing there. This isn't just one patient, this is all. If you have a loved one there, please check on them. Please hold this facility accountable. No one deserves to be left sitting in urine for hours! No one deserves to be forgotten about. And if they can't handle a patient, they shouldn't take them. Yes I will be submitting a report to the state as that facility needs to be reviewed for standards and patients rights. They stole from her and could care less to investigate on top if everything else!