COMPLETE CARE AT SUMMIT RIDGE is a Medicare-certified nursing home located in WEST ORANGE, NJ. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 242 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT SUMMIT RIDGE

west orange, NJMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

20 SUMMIT STREET

WEST ORANGE, NJ

Essex County

Service Area

This nursing home is located in Essex County and serves residents in the NJ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.50 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.79 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 35.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 36.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
242 reviews
Didine Simon

Didine Simon

A place like this should not be open and operated, nurses very rude and disrespectful. I had a family member there, when questioned the nurses they walked away and don’t answer. To make matters worse I went home and went to visit the next to find my family member with blood in the mouth and still can’t get any answers from the nurses or anyone in the facility. I then asked them to send him out to be checked they refused. I have never experienced anything like this.

Verified Google review
Anthony Harding

Anthony Harding

My mother in law is currently at Summit Ridge. The facilities are top notch. You will find employees who are eager to helped when called upon.

Verified Google review
Phyllis Jackson

Phyllis Jackson

The staff is very courteous… but each time I visited my husband his room smelled like someone had defficated in there and needed cleaning. Also the dresser drawer in his room needs to be thrown out!!!! All the drawers are hanging by a thread.

Verified Google review
Steven Robinson

Steven Robinson

I stopped bye the facility to visit a friend. I was pleasantly surprise by the cleanliness and the energy of the residence. I can see my friends health improving in the location. The lady Andrea at the front desk is awesome. Her robust and professionally welcoming personality eased my anxiety. Andrea deserves 10 ⭐️ + a RAISE!

Verified Google review
Dawn Wilkes

Dawn Wilkes

I went to visit a childhood friend. From my entrance until my exit the entire staff was excellent. I asked a lot of questions and they were very accommodating. Lastly, I needed to take a bus home but I didn't have any singles. I asked the young lady at the entrance if she could break a 5 dollar bill. She couldn't and apologized and gave me a dollar!! I don't know her name but she was on shift about 15:00. She was very kind. Thank you!!

Verified Google review

Reviews from Google Places for COMPLETE CARE AT SUMMIT RIDGE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.