COMPLETE CARE AT WESTFIELD, LLC is a Medicare-certified nursing home located in WESTFIELD, NJ. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 379 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT WESTFIELD, LLC

westfield, NJMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1515 LAMBERTS MILL ROAD

WESTFIELD, NJ

Union County

Service Area

This nursing home is located in Union County and serves residents in the NJ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.41 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.51 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
379 reviews
Robert Hickson

Robert Hickson

Is Complete Care perfect? No. There are the frustrations you would likely experience at any sub-acute care facility, but those challenges are more a reflection on our country’s inability to provide quality healthcare access to all citizens. But I digress… I find the staff here to be hard working, attentive and kind. They do a very good job caring for what are often very difficult cases. CCW does a very good job in not only managing difficult cases, but also in helping family to navigate the difficult aspects of insurance, Medicare, Medicaid and private financial considerations. Thing aren’t always easy, but CCW is a valued parter in managing difficult situations.

Verified Google review
Joan Bullwinkel

Joan Bullwinkel

The therapists and staff were terrific! Unbelievably nice patient friendly courteous I woukd recommend anyone in need of rehab to come here. Plus it is so clean!

Verified Google review
marlon kilgore

marlon kilgore

The appearance of the facility both outside and inside was very clean. The employees were very courteous and professional as well. The patients seemed well taken care of. A nurse named Tameka went out of her way to make me feel comfortable during my visit. Other staff members were nice and very professional as well.

Verified Google review
isis pezzotti

isis pezzotti

I have renamed this rehab the " no one noticed rehab". I would not send a person with Dementia to this rehab facility. My father fell around 5 times in this facility. He has Dementia so he would forget that he can't walk . This could have been prevented with more supervision. Another time, My father was dehydrated and no one noticed. I had to come and point out to them that he was acting strange. Shortly after he developed pneumonia which was confirmed because I pointed out to them that he came in without oxygen and now he needed oxygen to breathe and he was given a course of antibiotics. I should not have to point out the obvious. Is common sense. My father's dentures were misplaced and no one noticed until I pointed it out it out to them. It appears no one was cleaning his dentures or cared if he ate or not. A month ago I found him with two diapers. I was upset but I gave them the benefit of the doubt and they assured me that the agency cna was not going to be re hired. On Saturday 11/15/25, I found him with 2 diapers again, I went to drop off some clothes for my father but ended up in the emergency room . He was unresponsive and listless. His blood pressure was so low that they wanted to bring him to the ICU. He had a urinary tract infection. The doctor called it very severe urinary tract infection but no one noticed. Even something so simple as not misplacing or losing clothes and blanket seems like a huge task. I always did his laundry but some of his clothes and blanket would get misplaced. This could have easily been prevented with a note in the room stating the family does his laundry. The supervisors need to supervise their staff and hire more permanent cnas especially on the weekends to have accountability and the nurses need to pay closer attention to the health of their patients and need to remember that this is someone mother,father sister or brother. Someday they may too be in the same position.

Verified Google review
Yvetho Blaise

Yvetho Blaise

I came here to get rehab and I'm so happy I chose to come here They really helped me gat back to how I used to be. The nurses are caring and helpful. And I also enjoy the food that is served here. All the staff is so nice and make me feel comfortable. Thank you complete care.

Verified Google review

Reviews from Google Places for COMPLETE CARE AT WESTFIELD, LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.