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Mike Gregory

My name is mike Gregory I have been at skies for rehab caused by a fall.Ijust want to say the staff at facility at skies are top MUCH loving and caring people, LINH FROM activities always kind and loving people, 100 hall nurses are wonderful.who's only daily task is to provide awesome care for the people they care for.I LEAVE ONE MESSAGE TO ALL STAFF IS BLESS ALL OF YOU AND FAMILY

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Lisa Baca

If I could give a negative zero I would. Worst experience my mother had the worst experience here. She left our home walking with a walker no bruises She left that facility to the ER severe bruising everywhere hands hurting, We were told she fell on her face they would not give us any other information. Thank goodness she is out of that facility. These people taking care of patients have to remember someday they're going to be a patient too. So far too Genesis facilities both horrific experiences both landed my mother in the ER.

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Tasha Martinez

Zero stars.Nightmare!! My mom was admitted 4 days ago. Her TV is broken. Refused to move her to another room. Said we had to wait for a work order. Still no TV. She called me at my work and she was crying. Said she kept asking for help to the rest room, finally soiled herself. Still an hour after that, no one came to help her. Second time this happened. Call lights are ignored. Her insurance is paying for 100 days of physical therapy, still nothing. I've asked and was told to wait for an assessment. She was supposed to have a geriatric bed, still waiting. She is ignored and I'm ignored. Now I have to try and get her out, just a nightmare!!! UPDATE: SOO I'm not sure but I think this place is showing signs of retaliation about the above post. Someone from here called my brother (power of medical) to tell him that I was rude and mentioned my negative review. Since then, Oct. 5th my mom called me to say that she was waiting since 4pm for a CNA to change her.. it was over 3 hours. I had to leave work, when I arrived, it was 8pm and I had to find help. Then again in Oct. 6th I was there all day and same thing happened from 430pm until 730pm. I was told that there were no CNAs to help her. The nurse finally changed her.

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Kymberly

Do not send your loved ones here. They do not take care of their patients AT ALL. My boyfriend left there with 3 bed sores. That was in August and he's still hospitalized due to the severity. Stay far away from here. Not to mention, the nurses and case managers add patients on social media and have entirely inappropriate relationships with them. Will be contacting an attorney for malpractice and negligence.

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George Greavu

First of all I'd like to be fair and say that not everyone who worked at Sky's deserves a one-star rating I've had interactions with very good people that work there that don't deserve the one star however I can't rate them each individually unfortunately. But they know who they are and they know that this is not about them. My mother had suffered a broken hip and wrist on her left side and had surgery at UNM. UNM decided to send her to the skies. I didn't really have an option to pick another place and because Skies is 3 hours away from where I live by public transportation it takes me a half hour to walk to the first bus 2 hours on the bus and then a half hour walk in this nasty heat uphill two Skies I never would have picked this place for that reason was enough. Putting my discomfort aside my 86 year old mother have been there for over 3 weeks and 2 days before they're going to discharge her, because your insurance money ran out and they wanted to put her in a long term or permanent resident wing, they tell me she's been refusing treatment and hasn't had any Rehabilitation whatsoever. So I'm questioning them, she still hasn't used the bathroom on her own? She still has to use diapers? They sent me home without a ride from Medicare transport I had to get a friend to give us a ride home with no air conditioning we almost passed out just driving home and we to my house and realize well how are we going to get it in the house no wheelchair they claim they ordered her one here it is now going on the second week that she's been home and I still don't have a tracking number and can't get anybody on the phone. God forbid you call after 4:00 the switchboard must unplug the the ringer because they don't answer the phone there after c 4 even though they close at 5:00 with all my problems aside I could just tell you this place is the worst place to send your parent unless you're able to be there every single day and make sure your loved one is getting the treatment he or she deserves and is supposed to get do not send anyone that you love to this facility all they are interested in is making that person a permanent resident and thet will keep all their money Social Security and retirement both and give them a $97 a month allowance. Tell me that's not the most ridiculous thing you've ever heard. So now my mother's home the first week without her pain meds so of course she goes through withdrawals and she's having a lot of pain and she's having all the other nastiness that comes with withdrawals from opiates and I question why why did you do that you sent her home with all her meds except for her pain medicine knowing what a mess that will end up being I belive to get us to go back there but that's never going to happen even if I decided to put my mother in a resting home with some sort or Rehabilitation Skies is the last place I would send her my mother is a good woman she did not deserve this we do not deserve this Skies did nothing so far but take our money and run up my mother's bill I had to get somebody else to write her script I'm still having no answer to whether or not we're going to get the wheelchair and if so when, and some type of proof that it's even been discussed and ordered I have no way of knowing this and I have no help I'm giving Skies another chance tomorrow's it's another Friday and if they don't give me something that I can believe in and go on and rely on my next step is a contact an attorney on Monday because I just can't handle this non sense anymore. It is obviously these people did everything to set me up to fail and get discouraged to want to have to send my mother back there and I'm telling you that's not going to happen. Please whatever you do if you have a loved one that's being sent to this facility or you have a choice in the matter choose another place these people have a long way to go before even understanding what the word ethics means..