Coronado Care Center is a Medicare-certified nursing home located in Portales, NM. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 53 reviews. Accepts both Medicare and Medicaid.

Coronado Care Center

portales, NMMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1604 West 18th Street

Portales, NM

Roosevelt County

Service Area

This nursing home is located in Roosevelt County and serves residents in the NM area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

OPCO SKILLED MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.51 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.65 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 36.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 31.1% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.3
53 reviews
Barbara Hamar

Barbara Hamar

The people here are a great team!! They go out of their way to make your stay a good one.

Verified Google review
Gilerie N. Valbert Campos

Gilerie N. Valbert Campos

I go to visit friends here and I'm pretty impressed by this facility. It's very clean and the physical therapy support is superb. Thank you for taking such good care of everyone. Great job!

Verified Google review
Daniel Collins

Daniel Collins

I have to use my husbands profile, but I work for a hospice agency. Every time I have gone into the facility the residents are taken care of and staff is very attentive. The nurse on duty was very helpful and always checked in on me. I have been in different facilities and this is by my favorite.

Verified Google review
T

T

As of 3/16/2025, Coronado Care Center is the only place I would consider sending a loved one who was in need of rehabilitation or long term care. M.A. received excellent healthcare all three times she was there for a stay. The building may be a little bit dated but it is very clean and it looks like they are working on a face lift now. Housekeeping stays on top of every little thing. There was never any odors and the building was always bright and shiny. The entire staff is hardworking and puts their best foot forward. The doctors that oversaw her attended to her every need.There was always a nurse to attend to every need as well, medications and treatments were on time. The business office was easy to work with and extremely helpful in navigating the confusing insurance path. The food was excellent! End of life unfortunately comes for us all but the entire staff was by her side. Thank you Missy, Dedra, Danielle, Tiffany, Jalina, Nancy, Robbi, everyone in housekeeping, everyone in therapy, all of her nurses and especially her CNAs. Each and every person who works here takes time to visit with their patients. M.A. made some wonderful memories with the lives she touched while she was there and we are all grateful that she had such a wonderful place to watch over her.

Verified Google review
Jenna Smith

Jenna Smith

AMAZING nursing staff and most importantly the Cna's. This facility don't sit around at the nursing station answering calls or just doing nothing because they are hands on attending to residents. I go in to visit daily and multiple times a day at different hours. This facility is surrounded by caring staff, very clean, and residents who are truly happy. They go out of their way to make sure each and every resident is cared for as if it was their own family. Its never an easy process of having to go through this but sometimes it is what is best and in the best interest of our loved ones! I could not be more happy with the placement of my loved one! Thanks for all you do for our family.

Verified Google review

Reviews from Google Places for Coronado Care Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.