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Theresa Romo

This place is just awful all around. The staff doesn’t not take care of your loved ones. They have no clue how to take care dementia patients. My father in law suffered for the short time he was in this facility. Luckily we were able to get him out and in a great facility. My father in law who need help eating would me left with his food tray push up against the wall or just out of reach so he couldn’t eat. This happened multiple times. They left him soiled and used the excuse that family was visiting him and didn’t want to disturb us. And when we would call for help to get him changed it often almost an hour before anyone came . Genesis is the worst of the worst. They treated all the patients terribly. The nurses gathered around the desk gabbing and gossiping ignoring the call buttons flashing . This place is hell on earth . Do not trust this staff with your loved ones I implore you.

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CrzyKtLdy63 Payne

I've heard many stories of this place but all I saw looked good. I'm not a patient or a client but was running errands for a patient. I was greeted by friendly faces (management) & that was where I had my business. I did see several care nurses pass by me & not speak a word & basically looked like they were hating life. Thankfully I ran into others that did care & they took care of my needs. Place looked good to me.

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Margaret Brazil

The place always smells like sewage, the floors have lots of spilled stuff and dinner is spaced out to far from lunch. Rooms are crowded, no visitor chairs in room... If you have a choice... Don't pick this place!!! How this place is legally open is beyond my comprehension!!! There's no concerns for one's dignity or quality of life !!! Never enough staff and no one to let you in the door !!! This is the second time I've seen this unlivable condition with "genius owned" facilitys ! They are the worst of the worst!

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Rebecca

I was extremely happy with the services at Rio rancho rehab Center! The nurses, the text, everybody was so kind and caring. And my roommates I got some really good roommates. I kind of hated to leave. But I would recommend this place to anybody. I push my buzzer and they would come immediately! I was very very happy entire time. The only thing I have to say is the food could have been a little bit better LOL but I'm not going to complain about it. Cuz there was one chef who was fantastic and he gave me anything that I ordered. But thank you for your facility and for how good you treated me.

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Coolcat Montoya

The most clean, friendly and professional casino I’ve ever been to. Everyone was so attentive to my stay. I got updates and reminders about my reservations throughout the casino. The Juniper restaurant was just as classy as I expected. My room was exceptionally clean and comfortable. I didn’t even have to mess with the thermostat. My entire experience was phenomenal!! I highly recommend everyone to stay at the Santa Ana Star casino and hotel!